Author Topic: Cart not updating when any items are added  (Read 5674 times)

TopWebNames

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Cart not updating when any items are added
« on: September 02, 2013, 12:09:52 AM »
I'm testing as a Guest. Each time I select any t-shirt with any options, then click to add it to the Shopping Cart, the item and price aren't added. It says:

Shopping Cart
Your shopping cart is empty!


When I then click "Continue" see other t-shirts, the correct number of items and total cost display in the little shopping cart box at the top. When I hover my cursor over the little shopping cart box, the correct item(s) and cost are display. If I then click to View the cart, it's now updated and correct. This happens when it's the first item I add, or any additional items that I add. They don't display/update until I then click away from the cart.

What might be wrong?

Thank you

Offline Basara

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Re: Cart not updating when any items are added
« Reply #1 on: September 02, 2013, 01:31:34 AM »
Hello.

I can't replicate this on AbanteCart demo (v 1.1.6)

Please post URL
“Chuck Norris is so amazing.”
― Mother Teresa

TopWebNames

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Re: Cart not updating when any items are added
« Reply #2 on: September 02, 2013, 01:43:31 AM »
Hello.

I can't replicate this on AbanteCart demo (v 1.1.6)

Please post URL

Thank you very much for checking this. It will be a seriously confusing thing for customers if their shopping cart doesn't update. I hope it's just a problem with my computer, and that by doing some testing it works okay for you.  My store is:  www.ClassicTeeShirts.com

Offline Basara

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Re: Cart not updating when any items are added
« Reply #3 on: September 02, 2013, 01:49:12 AM »
Just added product with options to shopping cart without any issues.
See screen attached
“Chuck Norris is so amazing.”
― Mother Teresa

TopWebNames

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Re: Cart not updating when any items are added
« Reply #4 on: September 02, 2013, 01:54:32 AM »
Just added product with options to shopping cart without any issues.
See screen attached

Thank you VERY much for checking this!

What do you think might be making MY computer not show the updated shopping cart when I first click to Continue after selecting a new item?

I'd VERY much like to know for me, and especially to be able to advise any customers who have this problem with their computer.

And please don't tell me that it's caused by "Gremlins"... ha, ha, ha :)

Offline Basara

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Re: Cart not updating when any items are added
« Reply #5 on: September 02, 2013, 01:59:43 AM »
Just added product with options to shopping cart without any issues.
See screen attached

Thank you VERY much for checking this!

What do you think might be making MY computer not show the updated shopping cart when I first click to Continue after selecting a new item?

I'd VERY much like to know for me, and especially to be able to advise any customers who have this problem with their computer.

And please don't tell me that it's caused by "Gremlins"... ha, ha, ha :)

First of all restart default browser / also check same issue in other browsers. If in other browsers issue not visible maybe your default browser have issues with some addon or module or something like that  :) I am use FireFox v23.0.1
“Chuck Norris is so amazing.”
― Mother Teresa

TopWebNames

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Re: Cart not updating when any items are added
« Reply #6 on: September 02, 2013, 02:03:04 AM »
Just added product with options to shopping cart without any issues.
See screen attached

Thank you VERY much for checking this!

What do you think might be making MY computer not show the updated shopping cart when I first click to Continue after selecting a new item?

I'd VERY much like to know for me, and especially to be able to advise any customers who have this problem with their computer.

And please don't tell me that it's caused by "Gremlins"... ha, ha, ha :)

First of all restart default browser / also check same issue in other browsers. If in other browsers issue not visible maybe your default browser have issues with some addon or module or something like that  :) I am use FireFox v23.0.1

I'm using FireFox 23.0.1 also.  Thanks for your suggestions.

TopWebNames

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Re: Cart not updating when any items are added
« Reply #7 on: September 02, 2013, 03:35:06 AM »
Just added product with options to shopping cart without any issues.
See screen attached

Thank you VERY much for checking this!

What do you think might be making MY computer not show the updated shopping cart when I first click to Continue after selecting a new item?

I'd VERY much like to know for me, and especially to be able to advise any customers who have this problem with their computer.

And please don't tell me that it's caused by "Gremlins"... ha, ha, ha :)

First of all restart default browser / also check same issue in other browsers. If in other browsers issue not visible maybe your default browser have issues with some addon or module or something like that  :) I am use FireFox v23.0.1

I'm using FireFox 23.0.1 also.  Thanks for your suggestions.

Hi Basara. Thanks VERY much for checking this problem for me and reassuring me that it isn't a system problem, but rather something not working right with my computer. I shut down all the many programs and multiple windows that I usually have open, then ran Norton, SpyBot and Malwarebytes to make sure there wasn't some malware doing it's thing, then just now finally rebooted... and the problem is gone! :)

Again... thank you VERY much!

TopWebNames

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Re: Update and Checkout buttons are way out of place
« Reply #8 on: September 02, 2013, 03:48:34 AM »
I just looked at the shopping cart again and as you can see, the Update and Checkout buttons are way out of place, way over at the right margin. Did this happen with you, too, or is this another issue with my computer?


Offline Basara

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Re: Update and Checkout buttons are way out of place
« Reply #9 on: September 02, 2013, 04:04:10 AM »
I just looked at the shopping cart again and as you can see, the Update and Checkout buttons are way out of place, way over at the right margin. Did this happen with you, too, or is this another issue with my computer?

Yes I see issue on your site. Please check this post. Hope it helps to fix it
“Chuck Norris is so amazing.”
― Mother Teresa

TopWebNames

  • Guest
Re: Update and Checkout buttons are way out of place
« Reply #10 on: September 03, 2013, 01:03:48 AM »
I just looked at the shopping cart again and as you can see, the Update and Checkout buttons are way out of place, way over at the right margin. Did this happen with you, too, or is this another issue with my computer?

Yes I see issue on your site. Please check this post. Hope it helps to fix it

Hi Basara. Thanks for this link to the fix  :)


Offline felani

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Re: Cart not updating when any items are added
« Reply #11 on: August 22, 2016, 11:21:15 PM »
Hye,

I'm facing some problem.. can anyone figure out what is wrong..

http://www.sweet-pastel-cards-and-gifts.com/store2/

Offline Basara

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Re: Cart not updating when any items are added
« Reply #12 on: August 23, 2016, 02:42:41 AM »
Hye,

I'm facing some problem.. can anyone figure out what is wrong..

http://www.sweet-pastel-cards-and-gifts.com/store2/

Hello. Your link is broken
“Chuck Norris is so amazing.”
― Mother Teresa

 

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