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Author Topic: Unable to login to Admin  (Read 6781 times)

Offline montgo

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Unable to login to Admin
« on: October 03, 2013, 09:59:18 AM »
Thank you for your response to my previous attempt to solve my problem. You referred me to a pinned post that I had already read before posting and which which was not, as far as I can tell, relevant. The problem is that I cannot get to the admin login page at all now using the same URL ( mydomain/cart/index.php?rt=index/login|s=your_admin) that worked perfectly well after installation.

Instead of the login page for admin, I get an error "The page you requested cannot be found!" from within a store page.  My question is; is the URL I quote above correct or have I made a mistake in using it?  If it is correct, some help in resolving the problem of accessing admin would be much appreciated.

Thank you.

PS Having read another post on this subject, the content of config.php is: define('ADMIN_PATH', 'your_admin');
« Last Edit: October 03, 2013, 10:09:21 AM by montgo »

Offline 4thstar

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Re: Unable to login to Admin
« Reply #1 on: October 03, 2013, 11:28:11 AM »
Hello Montgo..
I am a new user, but it seems that what i enter to gain access is different to that shown in your post..

I installed the cart through cpanel, so i can only go by this ...

Cpanel also asked me to give a name to the admin area (lets say i entered "secretarea")

so i would enter :
/index.php?s=secretarea

this will show me the log in page for the admin area

my guess is if the admin area was left at default you would enter:

index.php?s=admin

hope this helps..
Carl

on the previous post i read i saw this...

look at this file:
/system/config.php

Look for define('ADMIN_PATH', 'xxxxxxx');

find out whats where the xxxxxxx are and enter into your browser....

index.php?s=xxxxxxx


« Last Edit: October 03, 2013, 11:31:22 AM by 4thstar »

Offline montgo

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Re: Unable to login to Admin
« Reply #2 on: October 03, 2013, 01:08:20 PM »
Hi 4star, many thanks for the input. I left the default 'your_admin' during installation as shown on the URL I used and it is also correct in the config.php.  It worked fine yesterday and I don't think I've changed anything that could affect it . . .!

Offline 4thstar

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Re: Unable to login to Admin
« Reply #3 on: October 03, 2013, 02:46:04 PM »
so you are still having issues? after checking the file..

/system/config.php

confirming your details and then using the same web address

yourstore.com/index.php?s=your_admin

what error are you getting?
could you pm me the web address?

cheers
Carl

Offline montgo

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Re: Unable to login to Admin
« Reply #4 on: October 04, 2013, 01:43:44 AM »
Fixed, many thanks!

 

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