Author Topic: Store Owner's name is not used  (Read 2919 times)

Offline junkyard

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Store Owner's name is not used
« on: November 10, 2013, 11:24:46 AM »
Hi!
According to the documentation at
  http://docs.abantecart.com/pages/settings/details.html
"Store Owner: The store owner's name, or can also be the name of the store. This value will be in the "from" field of any email that is sent from the website when sent, such as one that is sent to the customer after purchasing."

Yet, we've noticed the Store Owner's name (System > Settings > Details) isn't really used in notifications.   
Instead, this is the Store Name value that is used everywhere:
- in the From: field of all outgoing emails,
- in the e-mail Subject,
- in the email signature,
- in the mail body (placeholders).

What's the built-in function for the 'Store Owner' value then?
Thanks!
« Last Edit: November 01, 2016, 08:47:17 AM by Basara »

Offline abolabo

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Re: Store Owner's name is not used
« Reply #1 on: November 11, 2013, 09:04:29 AM »
what about "forgotten password" form?
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Offline junkyard

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Re: Store Owner's name is not used
« Reply #2 on: November 11, 2013, 01:33:13 PM »
Thank you for your reply!  It is the same (store name) in account/forgotten/password and account/forgotten/loginname forms..
We thought these forms would pick up the store owner's name  since  admin/controller/pages/index/forgot_password.php   was the only php found to have config_owner in the e-mail headers.
   $mail->setSender($this->config->get('config_owner'));
To our surprise it did not, and still it was  store_name in the From and in the Subject. The new password message body, however, had mentioned both- it said:
  ... A new password was requested from StoreName...  <-- store_name placed here.
  .... Your new password to OwnerName is ....     <-config_owner placed here 
It was the only reference to the store owner name observed but that was improper location to refer to the owner's name there  :-[
The documentation suggests the Store Owner name is to be in the "from" field of any emails sent from the site.
We tried cleaning the  Configuration cache (System and store configurations) but that didn't help.

p.s.
Also, while testing it on behalf of a new test customer, we have noticed another issue with customer notifications: the welcome (registration confirmation) email actually has nobody in the From: field, as if  PHP generated an email with the "From" missed or malformed in the headers. We'll report it in a new separate post.

Offline Basara

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Re: Store Owner's name is not used
« Reply #3 on: November 13, 2013, 06:25:49 AM »
Hi!
According to the documentation at
  http://docs.abantecart.com/pages/settings/details.html
"Store Owner: The store owner's name, or can also be the name of the store. This value will be in the "from" field of any email that is sent from the website when sent, such as one that is sent to the customer after purchasing."

Yet, we've noticed the Store Owner's name (System > Settings > Details) isn't really used in notifications.   
Instead, this is the Store Name value that is used everywhere:

Thanks. Store Name documentation is corrected.
« Last Edit: November 01, 2016, 08:47:33 AM by Basara »
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