Author Topic: fedex not installing  (Read 1795 times)

Offline tim

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fedex not installing
« on: November 12, 2013, 07:55:36 AM »
When I first installed fedex it worked fine. Now it's not showing up in shipping options on checkout. I have uninstalled it and reinstalled it. No cigar. Any ideas?
Thanks;
Tim

Offline abantecart

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Re: fedex not installing
« Reply #1 on: November 12, 2013, 09:24:56 AM »
Extensions do not disappear on their own.

Please check there are no conditions that prevent shipping to show. Example: Min/Max amount, location region of the customer, general settings.

Always check the log for any possible error or warning. 

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Offline eCommerce Core

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Re: fedex not installing
« Reply #2 on: November 12, 2013, 04:31:45 PM »
Did you do any changes in settings, when you notice it is not working?
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Offline tim

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Re: fedex not installing
« Reply #3 on: November 13, 2013, 04:04:03 PM »
I do not recall making any changes other than deselecting a couple of shipping methods such as first overnight and priority overnight.
I tried turning off UPS & USPS leaving fedex as the only shipper, and nothing came up on the shipping estimate when I did a fake checkout.

 

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