Author Topic: Enable default_flat_rate_shipping extension  (Read 6538 times)

Offline quekbhj

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Enable default_flat_rate_shipping extension
« on: November 14, 2013, 10:57:32 AM »
Hi

Enable default_flat_rate_shipping extension and it does not seem to be working.
It does not display the flat shipping rate on the payment page and display incomplete payment type.
How to resolve this?


Thank you
Jasmine

Offline junkyard

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Re: Enable default_flat_rate_shipping extension
« Reply #1 on: November 14, 2013, 02:01:34 PM »
Confirmed - the same issue on our side as well.  We are 1.1.7
How to repeat:
enable Requires Shipping,
specify Fixed Shipping Price >0 in the settings of a product, try to order this product.
see that the option is NOT offered to new purchase in store.
and there is nothing you can do for the flat rate option to appear in store.

"Accept these payments" option in the extension is blank (default). Location and tax classes the same everywhere.
We cleared all store caches, all browsers caches, created new customer - no go. Reinstalled the extensions - it is the same.
What could it be?

Offline quekbhj

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Re: Enable default_flat_rate_shipping extension
« Reply #2 on: November 21, 2013, 09:22:48 PM »
Hi

Any ideas how to resolve this issue?
I need to use this default_flat_rate_shipping extension.

Thank you
Jasmine

Offline Basara

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Re: Enable default_flat_rate_shipping extension
« Reply #3 on: November 22, 2013, 02:13:54 AM »
Hi

Enable default_flat_rate_shipping extension and it does not seem to be working.
It does not display the flat shipping rate on the payment page and display incomplete payment type.
How to resolve this?

Thank you
Jasmine

Hi. Flat shipping Rate is shown only on shipping page (not payment). If you have only one shipping enabled please check Auto Select setting in the Flat Rate extension - if Auto Select is ON this will skip shipping selection page if there is only one shipping option. This shipping method will be selected automatically in this case
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Offline Basara

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Re: Enable default_flat_rate_shipping extension
« Reply #4 on: November 22, 2013, 02:21:54 AM »
Confirmed - the same issue on our side as well.  We are 1.1.7
How to repeat:
enable Requires Shipping,
specify Fixed Shipping Price >0 in the settings of a product, try to order this product.
see that the option is NOT offered to new purchase in store.
and there is nothing you can do for the flat rate option to appear in store.

"Accept these payments" option in the extension is blank (default). Location and tax classes the same everywhere.
We cleared all store caches, all browsers caches, created new customer - no go. Reinstalled the extensions - it is the same.
What could it be?

Sorry but I did not see this issue see my screenshot with  Fixed Shipping Price and without
Please recheck extension settings (Cost/Location...)
“Chuck Norris is so amazing.”
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Offline quekbhj

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Re: Enable default_flat_rate_shipping extension
« Reply #5 on: November 29, 2013, 03:49:45 AM »
Hi

We do not want to input the flat rate inside every product page based on your attachment file.

Please advise.

Thank you

Offline Basara

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Re: Enable default_flat_rate_shipping extension
« Reply #6 on: November 29, 2013, 04:02:08 AM »
Hi

We do not want to input the flat rate inside every product page based on your attachment file.

Please advise.

Hello. You dont need to input anything in every product page. See right side of my screenshot. Go to Flat rate extension settings and set Cost.
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Offline quekbhj

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Re: Enable default_flat_rate_shipping extension
« Reply #7 on: November 29, 2013, 04:07:43 AM »
Hi

Thank you for the clarification.

FYI, when I have enable the default_flat_rate_shipping and default_store_pickup, the shipping method did not display flat rate shipping, just display "Pickup" as attached for the screenshot for your reference and need your guidance.

Thank you
Jasmine

Offline quekbhj

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Re: Enable default_flat_rate_shipping extension
« Reply #8 on: November 29, 2013, 04:12:39 AM »
Hi

To add on the previous mail, we would like to customer to choose one of the shipping method either pick up from store or courier (that is the default flat rate shipping).

Thank you
Jasmine

Offline Basara

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Re: Enable default_flat_rate_shipping extension
« Reply #9 on: November 29, 2013, 04:15:45 AM »
Hi

Thank you for the clarification.

FYI, when I have enable the default_flat_rate_shipping and default_store_pickup, the shipping method did not display flat rate shipping, just display "Pickup" as attached for the screenshot for your reference and need your guidance.

Thank you
Jasmine

Did you check flat_rate extension settings? Please post here details.
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Offline quekbhj

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Re: Enable default_flat_rate_shipping extension
« Reply #10 on: November 29, 2013, 04:20:01 AM »
Hi

I cannot find the link from the previous mail.

Thank you

Offline quekbhj

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Re: Enable default_flat_rate_shipping extension
« Reply #11 on: November 29, 2013, 04:22:49 AM »
Hi

Enclosed the flat rate screenshot for your reference.

Thank you
Jasmine

Offline quekbhj

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Re: Enable default_flat_rate_shipping extension
« Reply #12 on: November 29, 2013, 04:38:16 AM »
Hi

I disable the pickup from store extension and just left default flat rate shipping extension enable.

It display no shipping method as attached.

I am using ver 1.1.7 and template is template_ac548.
Please advise.

Thank you

Offline junkyard

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Re: Enable default_flat_rate_shipping extension
« Reply #13 on: November 29, 2013, 08:59:45 AM »
Same issue here in the default_HTML5 template...
We saw the screenshot above with  $2 Flat rate (pulled from extension) shown in store under "Estimate Shipping & Taxes" -- but we don't even have the method presented to select it in the 1st place.  Could it be related to some specific taxation you set?  What are your Location and Tax classes settings that it worked so easily for you?  Was your 1.1.7 an upgrade from 1.1.6 or a clean install? 
It doesn't have to be that difficult to set a flat rate, does it.

From our settings table (for Flat Rate extension):
setting_id   store_id      group   key   value
1836   0   default_flat_rate_shipping     one_field   1
1833   0   default_flat_rate_shipping   default_flat_rate_shipping_autoselect   0
1830   0   default_flat_rate_shipping   default_flat_rate_shipping_shipping_storefront_icon   image/18/9a/14.png
1835   0   default_flat_rate_shipping       store_id   0
1832   0   default_flat_rate_shipping       default_flat_rate_shipping_sort_order   2
1828   0   default_flat_rate_shipping       default_flat_rate_shipping_location_id   2
1826   0   default_flat_rate_shipping       default_flat_rate_shipping_status   1
1834   0   default_flat_rate_shipping       default_flat_rate_shipping_accept_payments   0
1829   0   default_flat_rate_shipping       default_flat_rate_shipping_tax_class_id   1
1827   0   default_flat_rate_shipping       default_flat_rate_shipping_cost   5

The only shipping file we found changed in 1.1.7 version was /default_html5/template/pages/checkout/shipping.tpl which,
however, was only about some styling.  Sadly we've never tried the Flat rate in 1.1.6 earlier, so we cannot compare
how it worked before last upgrade.  Here is what we have in the extensions table for it:

extension_id: 17
type: shipping
key: default_flat_rate_shipping
category: shipping
status: 1
priority: 10
version: 1.0
license_key: NULL
date_installed: 2013-11-14 13:19:54
update_date: 2013-11-14 13:59:55
create_date: 2013-09-11 11:33:16

(basically the same after the extension reinstalled twice)

Offline junkyard

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Re: Enable default_flat_rate_shipping extension
« Reply #14 on: November 29, 2013, 10:37:47 AM »
Okay, there must be an issue in the plugin's handling of the Locations.
In "Localisation" settings you have certain Locations->Zones->Countries enabled. This will affect choices the new customers would be making when specifying their addresses, as well as the admin's choice for her specifying Location parameter in Flat Rate extension (pulled from Localisation>Locations).

Looks like the Flat Rate shipping only shows up in a store when you set the Location in the extension to "All Locations", or, specifically to the United States.  If your demo customer happens to have an address from another country (Canada, for example), she won't be given the Flat Rate shipping as choice on checkout even if Places were properly set for the extension.  :o

That said, you can choose "All Locations" in the extension to see if it helps you today.

Oh, and the flat rate cost appearing on the checkout depends on the settings you have in your specific products:
have to have Require Shipping=On, Free Shipping=Off, and Fixed Shipping Price=0  for the global Cost to be pulled from the flat rate extension.
If you specify Fixed Shipping Price >0 in the product, it will override global rate.
« Last Edit: November 29, 2013, 10:51:52 AM by junkyard »

 

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