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Author Topic: Cannot disable Free Shipping per product  (Read 2963 times)

Offline junkyard

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Cannot disable Free Shipping per product
« on: November 14, 2013, 02:40:48 PM »
If you do Free Shipping in store for some products, we have noticed it cannot be disabled per product --
you set Free Shipping option in product settings to off but it still show up on Checkout..  How you can repeat:

enable Free Shipping extension,
enable Requires Shipping and Free Shipping options in certain product (products.free_shipping=1)
see the method appears in store checkout correctly.

Now switch off the Free Shipping option in settings of the same product and try to order it-
discover the method is STILL offered to a new orders in store  :o
We cleared all store and browser caches, to no avail.

Only when you disable the Free Shipping extension completely - then the option is gone in the store altogether..
Alas, this is not workaround when some (but not all) of your products should offer this method.  We are 1.1.7
Could you confirm if disabling per product would work for you properly?
Thanks!

Offline Basara

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Re: Cannot disable Free Shipping per product
« Reply #1 on: November 18, 2013, 03:15:28 AM »
If you do Free Shipping in store for some products, we have noticed it cannot be disabled per product --
you set Free Shipping option in product settings to off but it still show up on Checkout..  How you can repeat:

enable Free Shipping extension,
enable Requires Shipping and Free Shipping options in certain product (products.free_shipping=1)
see the method appears in store checkout correctly.

Now switch off the Free Shipping option in settings of the same product and try to order it-
discover the method is STILL offered to a new orders in store  :o
We cleared all store and browser caches, to no avail.

Only when you disable the Free Shipping extension completely - then the option is gone in the store altogether..
Alas, this is not workaround when some (but not all) of your products should offer this method.  We are 1.1.7
Could you confirm if disabling per product would work for you properly?
Thanks!

Hello. "Free Shipping extension" and "Free Shipping per products" are different thing.
Say you need to enable free shipping only when Sub-Total amount more than 40 USD - this possible only with "Free Shipping extension"
Also for example you have several shipping methods enabled and configured like 'Per Item' and 'Flat rate':
when only for some product "Free Shipping per products" is OFF - will be 'Per Item $20' 'Flat rate $10'
when only for some product "Free Shipping per products" is ON - will be 'Per Item $0.00' 'Flat rate $0.00'

Offline junkyard

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Re: Cannot disable Free Shipping per product
« Reply #2 on: November 18, 2013, 11:19:40 AM »
Thank you very much for the detailed explanation.  If only the tech writers knew it before and had it in the documentation.
To summarise our understanding for anyone who may need it:
1. No matter what is your configuration, the Free shipping method cannot be offered/selected in store Checkout per certain products -- only for all products.
2. Enabling the Free shipping option inside the product details (ON) is almost equal to having 'per item shipping'=OFF and 'flat rate'=0 inside the product details: the only extra feature this option likely provides apparently it overrides the global flat rate surcharge that may be set in the Flat Rate extension (cannot verify it because of  /topic,1339.0.html ).  So the product details' free shipping option only affects order's sub-totals  provided on a Checkout,  not the ability to (radio button) select this shipping method/icon per product by consumers, as we expected earlier.
Have a great day!

Online llegrand

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Re: Cannot disable Free Shipping per product
« Reply #3 on: November 18, 2013, 11:49:16 AM »
Thanks for the recap Junkyard on the Free Shipping extensions it was quite helpful.

But I would like to expand this issue discussion to the include how Coupon (Free Shipping) as found in Sales > Coupons  > Coupon (Free Shipping) might be used to accomplish a per item free shipping.

Coupons seem to have the ability to apply to specific products as seen here in the documentation http://www.abantecart.com/ecommerce-documentation/38-admin-user-manual/sales-menu/coupons

I have tested limitedly and it seems to work, but I am not quite competent in guidance as to ALL of the settings for shipping and coupons  and how they really interact yet.

If you know or test this out,  please post your findings.
Lee


 

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