Author Topic: Unable to Register Account from client side.  (Read 5958 times)

Offline yuvraj143

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Unable to Register Account from client side.
« on: December 27, 2013, 01:56:51 AM »
Dear Sir,

I am unable to register from client side. When i click the Continue button, it returns to the same Account Login page with the radio button checked for "I am a new user" Register Account.

Kindly look into the matter and do the needful.

Regards,

Yuvraj Kumar

Offline abolabo

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Re: Unable to Register Account from client side.
« Reply #1 on: December 27, 2013, 04:28:18 AM »
try to check cookie with abantecart session_id. it's looks like  PHPSESSID_AC_SF:  ol858uh5cgstt90v174dr0eqr5
if value of that cookie changes on refresh of page - you have trouble with php-sessions on your server.

 also post your error log here. (admin->system->logs)
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Offline yuvraj143

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Re: Unable to Register Account from client side.
« Reply #2 on: December 27, 2013, 05:56:34 AM »
Sir,

I checked the error logs, and have found that while clicking the account button on the portal, the below mentioned information is entered in the error log:

2013-12-27 10:47:43 -
2013-12-27 10:47:46 -
2013-12-27 10:47:58 -
2013-12-27 10:48:07 -
2013-12-27 10:48:10 -
2013-12-27 10:48:17 -
2013-12-27 10:48:36 -
2013-12-27 10:48:42 -
2013-12-27 10:49:01 -
2013-12-27 10:49:03 -

Kindly look into the matter and do the needful.

Regards,

Yuvraj Kumar

Offline eCommerce Core

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Re: Unable to Register Account from client side.
« Reply #3 on: December 27, 2013, 08:11:47 AM »
There is obviously a problem with something, even log is not written properly. Did you install any new languages?
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Offline yuvraj143

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Re: Unable to Register Account from client side.
« Reply #4 on: December 30, 2013, 07:06:36 AM »
no sir, i did not install any new languages. Infact, it is in the default installation state. I didnot even configure the user interface or anything.

Offline abantecart

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Re: Unable to Register Account from client side.
« Reply #5 on: December 30, 2013, 10:37:48 PM »
This is getting interesting. Can you PM access to your site?
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