Author Topic: unable to access my control panel  (Read 1971 times)

Offline artwalls

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unable to access my control panel
« on: December 31, 2013, 08:48:38 AM »

Firstly Happy new year to all

hello can anyone help please, I have not been on my control panel for a long time due to work commitments, so I have forgotten my pass words etc.
When I go to forgot password all the email addresses I use and names are unknown.

How do I reset all me passwords etc so that I can get into my control panel of the site

Thank you

Offline abantecart

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Re: unable to access my control panel
« Reply #1 on: December 31, 2013, 02:10:04 PM »
You need to have access to your database to get your username.

Run this select:

select * from ac_users;

Note your username and proceed with password reset.

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Offline artwalls

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Re: unable to access my control panel
« Reply #2 on: January 03, 2014, 05:52:17 PM »
I shall try that
Thank you

 

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