Zero balance check out not working

[sewkitty]

I am using pay pal & even though the balance is zero it takes me to Pay Pal to pay or with pro it wants a credit card. This is the main reason I wanted this cart. So I did not have to have a balance for customers to check out. HELP!!

[gordontaylor]

OK, are you doing the zero balance via a coupon? I know if you set the price to zero it will checkout just fine.

[sewkitty]

Yes I am. Is that going to be a problem???

[gordontaylor]

I'm not the final word on this, but someone else is having the same issue. Your using a coupon for members?

It appears a coupon making the total zero is not the same as setting a zero price.

What is the product your selling? Is it tangible or a download?

[sewkitty]

Download. Yes it is for members. Can it be worked around with a gift certificate?

[sewkitty]

Has anyone figured this out??? I tried gift certificates and that does not work either. I need for my customers to be able to put in a coupon code or gift certificate and be able to check out with a zero balance. The gift certificate should work like this but does not. Getting very frustrated. I need to have this up on the 1st. Any help would be very much appreciated.
Thanks

[sewkitty]

Got the gift certificate to work at least! WHEW! If anyone figures out the coupon with zero balance please post :-)