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Author Topic: My customers cant update cart,  (Read 7791 times)

Offline regedit

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My customers cant update cart,
« on: April 01, 2014, 08:14:08 PM »
Hi, my customers cant update their cart to above 1 quantity.

When they try to checkout and put 1 above quantity, cart cant save it

Offline Basara

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Re: My customers cant update cart,
« Reply #1 on: April 02, 2014, 05:44:42 AM »
Hi, my customers cant update their cart to above 1 quantity.

When they try to checkout and put 1 above quantity, cart cant save it

Hello. You need to click Update button on shopping cart page to save changes (It is work for me in AbanteCart 1.1.8 )
« Last Edit: April 02, 2014, 06:29:43 AM by abolabo »

Offline abantecart

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Re: My customers cant update cart,
« Reply #2 on: April 02, 2014, 09:51:36 AM »
Hi, my customers cant update their cart to above 1 quantity.

When they try to checkout and put 1 above quantity, cart cant save it

Please provide URL and abantecart version.
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Offline regedit

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Re: My customers cant update cart,
« Reply #3 on: April 04, 2014, 10:29:54 PM »
clickbuy.ph 1.1.7

Offline abantecart

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Re: My customers cant update cart,
« Reply #4 on: April 05, 2014, 04:36:03 PM »
Your site is down.
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Offline llegrand

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Re: My customers cant update cart,
« Reply #5 on: April 05, 2014, 07:30:03 PM »
Very nice additions and modifications to your site with many, many items to display.

I can update the number of items on the product view page or on the checkout page without issue when I just tried.

Lee

Offline regedit

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Re: My customers cant update cart,
« Reply #6 on: April 06, 2014, 01:19:35 AM »
Thank you very much, but still cant update during checkout

Offline llegrand

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Re: My customers cant update cart,
« Reply #7 on: April 06, 2014, 11:29:11 AM »
hmmm  -  it appears differently on different products -  some work,  some don't

http://www.clickbuy.ph/ge-camera-j1455  updated just fine -  got all the way to 7 in the cart checkout page , even with the *** showing with no explanation (usually means not enough stock)

others like
http://www.clickbuy.ph/bokang-wrist-digital-blood-pressure   won't update quantity.

Perhaps compare the two different products and see how settings are different.

Lee

Offline regedit

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Re: My customers cant update cart,
« Reply #8 on: April 07, 2014, 01:19:45 AM »
Thank you for your observation i will try to find ways on how to fix this

Offline regedit

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Re: My customers cant update cart,
« Reply #9 on: April 11, 2014, 12:22:15 AM »
Still cant update order quantity

Offline Basara

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Re: My customers cant update cart,
« Reply #10 on: April 11, 2014, 02:24:34 AM »
Still cant update order quantity

Hello. Please follow llegrand solution

hmmm  -  it appears differently on different products -  some work,  some don't
.....
Perhaps compare the two different products and see how settings are different.

Please open product edit page in Admin-Catalog-Products and search for Maximum Quantity setting.
Maximum Quantity - Set a limit on quantity that can be selected per each order. Set it to 0 = no limit   :)

 

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