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Author Topic: The Total Cost still Zero  (Read 4068 times)

Offline denagpam

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The Total Cost still Zero
« on: April 22, 2014, 11:22:45 AM »
HI

I have a problem

when I try to do checkout the total cost is still zero and not increased at all

I attach the screenshot of this issue

hope for your help
« Last Edit: April 22, 2014, 12:26:14 PM by denagpam »

gordontaylor

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Re: The Total Cost still Zero
« Reply #1 on: April 22, 2014, 12:33:52 PM »
We'll need more information than you have given.

For instance, what pricing options do you have set up in your product edit page?

Can you give us a screenshot of that page?

Offline denagpam

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Re: The Total Cost still Zero
« Reply #2 on: April 22, 2014, 01:05:54 PM »
oh hi

thanks for your reply

here is the page you requested

as you know that I have translated into Indonesian and on that page the total price is changed with the options

it happens not only on that product page but all of my pages have the same problem

you can do checkout on one of my product on this link
http://www.dap-zeintindistributor.cf

hope for your further explanation

Offline abolabo

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Re: The Total Cost still Zero
« Reply #3 on: April 22, 2014, 02:55:45 PM »
please post settings for your currency.
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gordontaylor

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Re: The Total Cost still Zero
« Reply #4 on: April 22, 2014, 05:42:00 PM »
Thanks, but that is the product page, not the edit page from your Admin. And as Dmitry says, we'll also need to see your currency settings from your admin panel as well.


Offline denagpam

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Re: The Total Cost still Zero
« Reply #5 on: April 22, 2014, 07:30:12 PM »
hi Mr.

sorry for my late eply since I posted above at midnight here

okay

here is my screenshot of currency settings

as you know that I entered correct values in each based on Google Currencies a couple of days before

but I just knew that the values has changed in incorrect manner

when I set US Dollar as the default one all are set automatically in correct manner

in other words when I set 1.0000 for US Dollar my currency IDR is set in correct manner while I set it arbitrarily

Hope you can fix this
« Last Edit: April 24, 2014, 11:44:14 AM by denagpam »

Offline denagpam

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Re: The Total Cost still Zero
« Reply #6 on: April 22, 2014, 08:13:05 PM »
Oh yeah I want to add the screenshot of product edit page in Options tab as you requested

as you know that there are two options i.e. Kode Produk (Product Code) and Ukuran (Size)

if you go to my website regarding this product
http://www.dap-zeintindistributor.cf/index.php?rt=product/product&product_id=2

you can see that if you choose one of the last two sub-options in the option Kode Produk
the Total Price is changed as desired since there is an additional cost (RP. 21.600) in each of those two sub-options

but in checkout page the Total is still 0

hope for your follow up

gordontaylor

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Re: The Total Cost still Zero
« Reply #7 on: April 22, 2014, 10:56:17 PM »
I went to your website and checked out as a guest. I can't duplicate the problem. The total was there for me.

Offline denagpam

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Re: The Total Cost still Zero
« Reply #8 on: April 22, 2014, 11:11:25 PM »
okay thanks Mr.

but the problem still persists here as the screenshot I attached above
eventhough I try in two different browsers

Mr. would you mind if I ask you to send a screenshot of my website checkout page on your behalf ?
« Last Edit: April 22, 2014, 11:24:30 PM by denagpam »

Offline denagpam

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Re: The Total Cost still Zero
« Reply #9 on: April 23, 2014, 01:32:47 AM »
O yeah I want to add

I have a problem with AJAX when I click "Add to Cart"
as shown in the attachment below

Offline abolabo

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Re: The Total Cost still Zero
« Reply #10 on: April 23, 2014, 03:35:11 AM »
i guess you modified something there.
i found bug with registration form. try to register and just click on field "loginname". After click i was redirected to login page:-\
also i do not understand what you mean "ajax adding to cart" error. All you products have options. Ajax adding do not works with options. You should to go to product page, select values and then add.

i can not help you without ftp access.
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Offline abolabo

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Re: The Total Cost still Zero
« Reply #11 on: April 23, 2014, 05:39:32 AM »
when I try to do checkout the total cost is still zero and not increased at all

cause - disabled total extension "subtotal".
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Offline denagpam

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Re: The Total Cost still Zero
« Reply #12 on: April 25, 2014, 11:42:33 AM »
okay thank you very much for your help

CASE CLOSED

 

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