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AbanteCart Community
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order ID missing between
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Topic: order ID missing between (Read 5545 times)
popustda
Full Member
Posts: 153
Karma: +9/-4
order ID missing between
«
on:
April 29, 2014, 07:50:11 AM »
Hello,
Can someone tell me why i have missing Order IDs and where i can see that ?
If you check a pic below you will see that i dont have order #98 , #94, #92,#91 and so on!
Is this normal or just me?
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abantecart
Administrator
Hero Member
Posts: 4358
Karma: +298/-10
Re: order ID missing between
«
Reply #1 on:
April 29, 2014, 09:03:46 AM »
You deleted it?
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popustda
Full Member
Posts: 153
Karma: +9/-4
Re: order ID missing between
«
Reply #2 on:
April 29, 2014, 09:10:20 AM »
no. they just dont show. i think these are orders which customers didnt finish. (maybe they came to the last step of the ordering and havent confirmed the order)
Is this possible? and why i cant see these orders anywhere?
thanks
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abantecart
Administrator
Hero Member
Posts: 4358
Karma: +298/-10
Re: order ID missing between
«
Reply #3 on:
April 29, 2014, 09:48:49 AM »
Incomplete orders DO reserve the order ID. Yes they will not show.
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popustda
Full Member
Posts: 153
Karma: +9/-4
Re: order ID missing between
«
Reply #4 on:
April 29, 2014, 09:54:30 AM »
so there is no way to see them so i can see what was the problem (maybe the price is not correct or something like that) and maybe i can contact the buyer and offer cheaper price or similar?
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gordontaylor
Guest
Re: order ID missing between
«
Reply #5 on:
April 30, 2014, 08:42:05 AM »
You'll need an extension, abandoned shopping cart extension, available in the extension market place in your admin panel.
That will give you the information you need to contact the person that abandoned their shopping cart.
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popustda
Full Member
Posts: 153
Karma: +9/-4
Re: order ID missing between
«
Reply #6 on:
April 30, 2014, 03:39:59 PM »
i found it. thank you very much friend. you helped me a lot
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gordontaylor
Guest
Re: order ID missing between
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Reply #7 on:
April 30, 2014, 03:58:00 PM »
Good, glad I could help.
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