Author Topic: order ID missing between  (Read 2481 times)

Offline popustda

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order ID missing between
« on: April 29, 2014, 07:50:11 AM »
Hello,
Can someone tell me why i have missing Order IDs and where i can see that ?
If you check a pic below you will see that i dont have order #98 , #94, #92,#91 and so on!
Is this normal or just me?

Offline abantecart

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Re: order ID missing between
« Reply #1 on: April 29, 2014, 09:03:46 AM »
You deleted it?  ???
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Offline popustda

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Re: order ID missing between
« Reply #2 on: April 29, 2014, 09:10:20 AM »
no. they just dont show. i think these are orders which customers didnt finish. (maybe they came to the last step of the ordering and havent confirmed the order)
Is this possible? and why i cant see these orders anywhere?

thanks

Offline abantecart

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Re: order ID missing between
« Reply #3 on: April 29, 2014, 09:48:49 AM »
Incomplete orders DO reserve the order ID. Yes they will not show.
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Offline popustda

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Re: order ID missing between
« Reply #4 on: April 29, 2014, 09:54:30 AM »
so there is no way to see them so i can see what was the problem (maybe the price is not correct or something like that) and maybe i can contact the buyer and offer cheaper price or similar?

gordontaylor

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Re: order ID missing between
« Reply #5 on: April 30, 2014, 08:42:05 AM »
You'll need an extension, abandoned shopping cart extension, available in the extension market place in your admin panel.

That will give you the information you need to contact the person that abandoned their shopping cart.

Offline popustda

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Re: order ID missing between
« Reply #6 on: April 30, 2014, 03:39:59 PM »
i found it. thank you very much friend. you helped me a lot


gordontaylor

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Re: order ID missing between
« Reply #7 on: April 30, 2014, 03:58:00 PM »
Good, glad I could help.

 

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