Author Topic: Forbidden error when add/edit block data  (Read 5234 times)

Offline kwong

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Forbidden error when add/edit block data
« on: May 12, 2014, 11:50:38 PM »
Hi guys,

I don't know how to name this problem but I can explain the behaviour of it.

I have been using Data Listing blocks to display certain products and I use Custom Products as Listing Data Source. What happens is when I try to add a product when the list of selected items is not empty, it returns this error:

"Forbidden

You don't have permission to access /index.php on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request."

However, I found a way that does not trigger the error, I had to remove every product in the list, and add them back along with whichever product I was trying to change on the Block in the first place.

Does anyone else face this problem?

Thanks a bunch!
Kwong

Offline denagpam

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Re: Forbidden error when add/edit block data
« Reply #1 on: May 13, 2014, 09:46:21 AM »
may I know your URL?

Offline kwong

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Re: Forbidden error when add/edit block data
« Reply #2 on: May 13, 2014, 10:03:24 AM »
Hey,

Sure, it's www.tupeihookah.com

Thanks,
Kwong

Offline kwong

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Re: Forbidden error when add/edit block data
« Reply #3 on: May 15, 2014, 11:30:22 PM »
anyone?  :'(

Offline eCommerce Core

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Re: Forbidden error when add/edit block data
« Reply #4 on: May 16, 2014, 04:34:17 PM »
Check permission on index.php
Some server configuration require permissions to be 755  (rwx-rx-rx)
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Offline kwong

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Re: Forbidden error when add/edit block data
« Reply #5 on: May 16, 2014, 08:50:52 PM »
Check permission on index.php
Some server configuration require permissions to be 755  (rwx-rx-rx)

Hi,

index.php permissions was already 0755. There has to be another way to fix this problem :(

 

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