Please Help : Contact US form,

[jason]

Hello
I have Been looking for an answer for 2 weeks both on Google and on this forum and can t find the answer

 MY contact form does not work?

My email is set up using SMTP and all emails work correctly Apart from the Contact US form.

1. When A Customer Joins The shop The Email is sent to welcome them.

2. When a customer Buys a product The email is sent to the customer

3. When a forgotten email/Password page is filled out the email is sent

When a message on the contact form is asked NO Email is sent?? - No errors show in Admin or the Error Log....

Ideas/ suggestions Would be great please.. OR is their a way to remove the Link so i can add a different Contact form that Works>?

Thank you in advance...

[abolabo]

Abantecart version?

[jason]

Hi
Sorry for late reply , i have been away.
Version is:  AbanteCart © 2009 - 2014 All Rights Reserved. Version 1.1.9
Thank you

[abolabo]

Hi
Sorry for late reply , i have been away.
Version is:  AbanteCart © 2009 - 2014 All Rights Reserved. Version 1.1.9
Thank you

can you post your smtp-settings excluding username and pass?

[jason]

Hello
Again thank you for the reply.
My SMTP settings are:


SMTP Host: ssl://mail.domain.co.uk
SMTP Username: username
SMTP Password: password
SMTP Port: 465
SMTP Timeout: 5
Alert Mail: on
Additional Alert E-Mails:  Yahoo.com email address

[abolabo]

hmm.. looks like correct...
try to enable debug in settings and check.
Anyway you have to get message in error log when something goes wrong.. if not - need to check mail log of smtp-server...

[frenchinalps]

Hi

I have the same problem with 1.1.9 version

error in log is: Error: E-Mail sender required!

when i simulate a message, i write my personal mail, captcha ok, contact-form said: message is sent

Thanks

[abolabo]

Hi

I have the same problem with 1.1.9 version

error in log is: Error: E-Mail sender required!

when i simulate a message, i write my personal mail, captcha ok, contact-form said: message is sent

Thanks

"E-Mail sender" takes from settings->details->Email. is it present there?