Author Topic: Website redirecting to another site  (Read 7105 times)

Offline ispy

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Website redirecting to another site
« on: July 23, 2014, 06:16:26 AM »
My ecommerce site redirects to another site. What could the issue be? when a customer tries to checkout or signup for newsletter among other buttons, it redirects to mylostidentity.com.
My site is ispy-solutions.net
PLease help.

Offline Basara

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Re: Website redirecting to another site
« Reply #1 on: July 23, 2014, 06:50:50 AM »
Hello.

Please check you Store Url setting in Admin-System-Settings http://docs.abantecart.com/pages/settings/details.html
Also make sure you have not redirection in the .htaccess file or in your hosting settings
« Last Edit: November 01, 2016, 06:38:16 AM by Basara »

Offline abantecart

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Re: Website redirecting to another site
« Reply #2 on: July 23, 2014, 08:14:58 AM »
Is the other site yours? If not this looks like some injection.
Make sure you do not have any files that are not part of AbanteCart and files are not modified.

Can you post the URL to the page that redirects?
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Offline Basara

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Re: Website redirecting to another site
« Reply #3 on: July 23, 2014, 08:24:44 AM »
My ecommerce site redirects to another site. What could the issue be? when a customer tries to checkout or signup for newsletter among other buttons, it redirects to mylostidentity.com.
My site is ispy-solutions.net
PLease help.

Hello.

Looks like you have problem with SSL certificate. It is issued to another site.

Offline ispy

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Website redirecting to another site
« Reply #4 on: July 23, 2014, 12:53:31 PM »
Thanks guys for all these. I do get the SSL certificate notice and i dont know how to correct it.
The url that it redirects to is mylostidentity.com and i dont own it.

Offline llegrand

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Re: Website redirecting to another site
« Reply #5 on: July 23, 2014, 05:06:00 PM »
Hello, 
this is an issue with the install of your SSL and not and abantecart issue.  The place to resolve this is with your host.

Is this perhaps a shared SSL?  If so,  strongly recommend you use a SSL issued only to your domain name.  You can obtain these for $10/yr and upwards.   You will also need to have a dedicated IP address from your host for your dedicated SSL.

There are lots of posts on the forum regarding ssl certs and shared certs

If this is not a shared SSL -  then your host needs to correct the installation of the SSL for you to operate correctly.

This is an issue to be resolved with your host and the SSL installation.
Hope this helps
Lee



 

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