Author Topic: Order Confirmation Email To Customers.  (Read 3067 times)

Offline RajaSarma

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Order Confirmation Email To Customers.
« on: September 04, 2014, 03:14:33 PM »
I newly created a AbanteCart store.
My store is- eshopee.meximas.com, this website is created by Hostinger.in.
And now my question is, i test my products order.
I order products as a customer in my store.
And i use different email address for order.
But when i placed an order in my store, then i do not receive Order Confirmation email as a customer to my different email address.
Why?
And when i use a gmail email address for test order, then i receive confirmation email as a customer to the email.
But when i use a yahoo mail address as a customer, then i do not receive order confirmation email. Why?
Now what should i do?
Please tell me as soon as possible.
Its ****** please.
Please tell me.
« Last Edit: September 04, 2014, 11:30:54 PM by RajaSarma »

Offline Basara

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Re: Order Confirmation Email To Customers.
« Reply #1 on: September 05, 2014, 02:13:24 AM »
Hello.

First of all check spam folder in yahoo mail.
Then check for mail related errors or warning the AbanteCart error log and server error log

For Your Info: Yahoo has recently made a change in their DMARC policy that may impact both your incoming and outgoing mail.

And last one try to use different mail server (Outgoing Mail Server) in Admin-System-Settings-Mail Tab http://docs.abantecart.com/pages/settings/mail.html
« Last Edit: November 01, 2016, 08:26:26 AM by Basara »
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Offline RajaSarma

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Re: Order Confirmation Email To Customers.
« Reply #2 on: September 05, 2014, 03:21:09 AM »
Thank you so much for your response.
Can you please check my abantecart store control panal for email tab details?

Offline RajaSarma

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Re: Order Confirmation Email To Customers.
« Reply #3 on: September 05, 2014, 04:24:28 AM »
When i use a Gmail email address for order products in my store, then its work fine.
I receive registretion email and order confirmation email as a customer.
But when i use a yahoo email address for as a customer registretion and placed a order in my store, i do not receive registretion email and order confirmation email.
Please help me to fix the problem.
I want all other emails work fine in my store for customers.
Please.

Offline RajaSarma

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Re: Order Confirmation Email To Customers.
« Reply #4 on: September 05, 2014, 05:25:47 AM »
Please anybody help me please.
I need your help.

Offline RajaSarma

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Re: Order Confirmation Email To Customers.
« Reply #5 on: September 05, 2014, 06:04:08 AM »
Ok.
Now my problem is solve by myself!

Offline Basara

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Re: Order Confirmation Email To Customers.
« Reply #6 on: September 05, 2014, 06:06:51 AM »
Ok.
Now my problem is solve by myself!

Great. Can You post solution?
“Chuck Norris is so amazing.”
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Offline RajaSarma

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Re: Order Confirmation Email To Customers.
« Reply #7 on: September 05, 2014, 01:11:37 PM »
Yes why not. Now i use my store website email to my store settings.
I mean now i am using my store website- eshopee.meximas.com's email- contactATeshopee.meximas.com in my AbanteCart store settings.
And then the Order Confirmation email was send to yahoo mails also.
After some days i will register a .com domain name for my store, and then i will manage a email for my store. Example- emailATmydomain.com, and then i will add the email to my store settings to the same.
« Last Edit: September 05, 2014, 01:25:01 PM by RajaSarma »

 

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