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Author Topic: Unknown error encountered. Please try again! (Authorize.Net)  (Read 109 times)

Offline ibpf

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Unknown error encountered. Please try again! (Authorize.Net)
« on: April 19, 2024, 12:18:44 PM »
I'm trying to run my first live transaction.  Authorize.Net + Zen Payments. Receiving this nondescript error and I don't now how to debug!  Any guidance for me?  Thank you!!

Offline Basara

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Re: Unknown error encountered. Please try again! (Authorize.Net)
« Reply #1 on: April 22, 2024, 01:22:36 AM »
Hello.
What is your AbanteCart version?

Offline ibpf

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Re: Unknown error encountered. Please try again! (Authorize.Net)
« Reply #2 on: April 22, 2024, 10:09:46 AM »
1.3.3

Offline Basara

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Hello.
If you use a non-modified version of Authorize.Net make sure you have Fast checkout enabled. Additionally, when encountering an error, please inspect both the browser's console log and AbanteCart's error log for insights. Could you specify if the error appeared upon loading the payment page or after submitting the card details?

 

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