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Author Topic: There has been a critical error processing your request  (Read 3064 times)

Offline zoltan

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There has been a critical error processing your request
« on: January 20, 2015, 11:03:32 AM »
The following is the error log:

NOTICE Undefined index: name /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/enduser/main/functions.php 3643
NOTICE Undefined index: min /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/enduser/main/functions.php 8008
NOTICE Undefined index: pgtimezone /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/enduser/main/functions.php 68
WARNING
NOTICE Undefined index: min /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/enduser/main/functions.php 8008
NOTICE Undefined offset: 1 /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/enduser/main/functions.php 3729
NOTICE Undefined offset: 1 /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/enduser/main/functions.php 3733
NOTICE Undefined offset: 1 /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/enduser/main/functions.php 3737
WARNING
WARNING
NOTICE Undefined index: name /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/enduser/main/functions.php 3643
NOTICE Undefined index: min /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/enduser/main/functions.php 8008
NOTICE Undefined index: pgtimezone /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/enduser/main/functions.php 68
WARNING
NOTICE Undefined index: min /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/enduser/main/functions.php 8008
NOTICE Undefined offset: 1 /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/enduser/main/functions.php 3729
NOTICE Undefined offset: 1 /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/enduser/main/functions.php 3733
NOTICE Undefined offset: 1 /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/enduser/main/functions.php 3737
NOTICE Undefined index: name /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/enduser/hooks/pre_upgrade_cagefs.php 58
NOTICE Undefined index: name /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/enduser/hooks/pre_upgrade_cagefs.php 70
NOTICE Undefined index: name /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/enduser/hooks/pre_upgrade_cagefs.php 84
WARNING
WARNING
WARNING
WARNING

Offline zoltan

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Re: There has been a critical error processing your request
« Reply #1 on: January 20, 2015, 11:07:52 AM »
This has happened when I upgraded from 1.1.7 to 1.2

Online llegrand

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Re: There has been a critical error processing your request
« Reply #2 on: January 20, 2015, 12:48:39 PM »
Did you update from 1.1.7 directly to 1.2?   If so that is a problem.   You need to work thru the updates one version at a time.
Hopefully you followed the instructions and have a backup of your working 1.1.7 site to roll back to.  If you're using Softaculous and have backups set you should be okay.

then you will need to go to the http://sourceforge.net/projects/abantecart/files/
and using the upgrade packages starting with 1.1.8,  then 1.1.9 doing a manual install.   Then you can do 1.2.0 within the admin panel.

I would try this on a copy of my 1.1.7 site (make a clone using Softaculous)  then test after each upgrade to be sure you're working as you expect.



Offline zoltan

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Re: There has been a critical error processing your request
« Reply #3 on: January 20, 2015, 01:03:59 PM »
Thank you for your reply, yes it said it will back up I did it from the Softaculous page, but not sure where the backup file is and how to restore or roll back to 1.1.7

Online llegrand

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Re: There has been a critical error processing your request
« Reply #4 on: January 20, 2015, 01:20:29 PM »
Log into your Softaculous panel for your website -  at the top is a series of icons -  one of the is backup and restore.  See screen shot.

Click on it and it will open to your backups --  be sure you in in the cart that you wish to restore,  then click on the up -arrow and it will roll back your site to that backup.

Here's the link to a how-to

http://www.softaculous.com/docs/How_to_Restore_a_Backup

 

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