Author Topic: Cannot login to Admin  (Read 7692 times)

Offline Ollie

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Cannot login to Admin
« on: February 28, 2015, 08:18:30 PM »
I transferred my shopping cart to a new hosting company and they assigned a temporary URL until the domain name is transferred to them. For some reason, I can access the shopping cart, but I can't log in to Admin. It is not accepting my current username and password.

The last entry in the error log reads, "Check setting of your store domain URL in System Settings . Loading default store configuration for now. in /home2/xxxx/public_html/store/core/lib/config.php on line 169."

How can I fix this problem?

« Last Edit: March 01, 2015, 09:01:00 PM by Ollie »
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Offline abantecart

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Re: Can't login to Admin
« Reply #1 on: February 28, 2015, 09:44:14 PM »
How did you migrate? Did you change salt key in your config file? If you did, you will not be able to login to admin or any customer accounts.
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Offline Ollie

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Re: Cannot login to Admin
« Reply #2 on: February 28, 2015, 11:02:28 PM »
How did you migrate? Did you change salt key in your config file? If you did, you will not be able to login to admin or any customer accounts.

I downloaded the entire store folder to my desktop then uploaded it via ftp to the new server. The salt key remained the same as in the original config file. I only updated the database name and username.
« Last Edit: March 01, 2015, 09:01:19 PM by Ollie »
Assistive technologies for people with special needs:
https://assistech.com/store/

Offline Ollie

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Re: Cannot login to Admin
« Reply #3 on: March 16, 2015, 08:23:20 PM »
UPDATE: Migration to the new server is now complete and I'm able to login.
Assistive technologies for people with special needs:
https://assistech.com/store/

 

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