Author Topic: Search function not working on the front end  (Read 2379 times)

Offline quekbhj

  • Full Member
  • ***
  • Posts: 133
  • Karma: +4/-1
    • View Profile
Search function not working on the front end
« on: March 27, 2015, 02:16:23 AM »
Hi

After upgrade to ver 1.2, the search function is not working anymore on the front end (Storefront).
Before the upgrade, the search function is working.

Kindly guide me on this how to resolve it.

Regards
Jasmine

Offline Basara

  • Administrator
  • Hero Member
  • *****
  • Posts: 4396
  • Karma: +205/-0
    • View Profile
Re: Search function not working on the front end
« Reply #1 on: March 27, 2015, 07:11:29 AM »
Hello.

First try to clear AbanteCart cache, then try to search again
If not work check for related errors/warnings in the error log
“Chuck Norris is so amazing.”
― Mother Teresa

Offline quekbhj

  • Full Member
  • ***
  • Posts: 133
  • Karma: +4/-1
    • View Profile
Re: Search function not working on the front end
« Reply #2 on: March 27, 2015, 09:56:55 AM »
Hi

As per your advise, i have cleared the Abantecart Cache.
The search function does not work.
I cannot find any errors/warning in the error log. It is empty.

Need your advise on this.

Regards
Jasmine

Offline quekbhj

  • Full Member
  • ***
  • Posts: 133
  • Karma: +4/-1
    • View Profile
Re: Search function not working on the front end
« Reply #3 on: March 28, 2015, 12:12:05 AM »
Hi

As mentioned in the previous mail thread, the search function is not working on the StoreFront on version 1.2.0
Hence, I just upgrade to version 1.2.1.
However, the search function is still not working on the StoreFront.
Please advise. The customers will not be able search the products from the website.

Thank you
Jasmine

Offline Basara

  • Administrator
  • Hero Member
  • *****
  • Posts: 4396
  • Karma: +205/-0
    • View Profile
Re: Search function not working on the front end
« Reply #4 on: March 30, 2015, 03:34:44 AM »
Hello.

What is your template? Can you please create screenshot with problem?
“Chuck Norris is so amazing.”
― Mother Teresa

Offline quekbhj

  • Full Member
  • ***
  • Posts: 133
  • Karma: +4/-1
    • View Profile
Re: Search function not working on the front end
« Reply #5 on: March 30, 2015, 03:43:28 AM »
Hi

The template is ac_template548.

When you entered a key word for example "Hape", there is no result at all meaning it does not go the search page.
You can go to http://www.toddlerearth.com

Regards
Jasmine

Offline Basara

  • Administrator
  • Hero Member
  • *****
  • Posts: 4396
  • Karma: +205/-0
    • View Profile
Re: Search function not working on the front end
« Reply #6 on: March 30, 2015, 04:05:23 AM »
quekbhj, please contact with template548 developer. Issue is not AbanteCart related
“Chuck Norris is so amazing.”
― Mother Teresa

 

Powered by SMFPacks Social Login Mod