Author Topic: Accessin admin panel  (Read 7095 times)

Offline sam

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Accessin admin panel
« on: December 05, 2015, 06:07:11 PM »
the following series of events and conditions have occurred on a fresh install.
[host ipage.com]

cannot access the admin page :
via the /admin redirects to /index.php
via the /index.php?s=my admin key code..  login page is shown with the error message  "Your server is unable to create a session necessary for AbanteCart functionality. Check logs for exact error details and contact your hosting support administrator to resolve this error."
submitted problems to host tech staff and the results were:
The sessions in your account is fine. There is no server side issues. You can check the sessions functionality at http://brunswickbowlingstore.com/session.php . Also, there is no error log for reported issue at https://www.ipage.com/controlpanel/cgiManagement/cgiErrorLog.bml . The issue appears to be with the AbanteCart application itself. We do not provide support for third party applications. I suggest you to contact your application vendor regarding this issue.
Please advise..thanks

Offline Basara

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Re: Accessin admin panel
« Reply #1 on: December 07, 2015, 02:22:45 AM »
Hello.

Please post errors from AbanteCart error log. In case you can not access admin you can locate error log directly in the file /system/logs/error.txt

Do not post all the errors or warnings from your log. Try to point only exact error record(s) that is related to the question or problem you report.
“Chuck Norris is so amazing.”
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Offline sam

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Re: Accessin admin panel
« Reply #2 on: December 07, 2015, 02:53:22 PM »
2015-12-05 16:35:26 - App Error:  AbanteCart core v.1.2.5 Your server is unable to create a session necessary for AbanteCart functionality. Check logs for exact error details and contact your hosting support administrator to resolve this error. in /...../core/helper/system_check.php on line 429
2015-12-05 22:28:13 - App Error:  AbanteCart core v.1.2.5 Your server is unable to create a session necessary for AbanteCart functionality. Check logs for exact error details and contact your hosting support administrator to resolve this error. in /...ngstore/core/helper/system_check.php on line 429
« Last Edit: December 08, 2015, 12:41:28 AM by Basara »

Offline Basara

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Re: Accessin admin panel
« Reply #3 on: December 08, 2015, 12:40:38 AM »
“Chuck Norris is so amazing.”
― Mother Teresa

Offline sam

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Re: Accessin admin panel
« Reply #4 on: December 09, 2015, 04:02:22 PM »
that seems to have worked.. Although I still getthe "session" message on the top of the  login page ,..I ignored it and sign in was completed, took to an operational admin panel (dashboard).

Thanks, I'll up date as goes...

Offline visnja

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Re: Accessin admin panel
« Reply #5 on: March 28, 2016, 05:23:13 AM »
Hi,
I have problem with access admin login page. They bring me back on start page login. And I dont have any eror log with admin.
I check everything, Admin Path, pass, reset pass,... even I try to change php.ini and nothing.
Please any solutions to solve LOGIN ADMIN ( back to start login admin page when I enter user and pass).
Thanks.
cheRRy

Offline Basara

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Re: Accessin admin panel
« Reply #6 on: March 28, 2016, 06:04:51 AM »
Hello.
Try different browser and check this http://docs.abantecart.com/pages/tips/troubleshooting.html#admin
“Chuck Norris is so amazing.”
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Offline visnja

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Re: Accessin admin panel
« Reply #7 on: March 28, 2016, 06:15:25 AM »
Thanks for your reply.
I ll try Chrome, Mozilla, Safari, Mobile Chrome... and always is the same.
Bring me back to login page without any error.
Before 2-3 day they work perfect and without any changes they just stopped ( I am changing some mail parameter and after that login admin page stop to work). :-[

Offline visnja

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Re: Accessin admin panel
« Reply #8 on: March 28, 2016, 06:25:54 AM »
I forgot to tell you, my Dashboard star for a 0.5 sec ( I see in tab) and after that they bring me back to login page again.

Offline abolabo

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Re: Accessin admin panel
« Reply #9 on: March 29, 2016, 07:56:13 AM »
Thanks for your reply.
I ll try Chrome, Mozilla, Safari, Mobile Chrome... and always is the same.
Bring me back to login page without any error.
Before 2-3 day they work perfect and without any changes they just stopped ( I am changing some mail parameter and after that login admin page stop to work). :-[


try to check is mod_security enabled on your host (see CPanel) or just ask hosting provider tech support about it.
“No one is useless in this world who lightens the burdens of another.”
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Offline visnja

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Re: Accessin admin panel
« Reply #10 on: March 29, 2016, 06:01:25 PM »
Mod_security is  on. I'll try with hosting provider. Thanks.

Offline visnja

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Re: Accessin admin panel
« Reply #11 on: April 02, 2016, 03:49:43 AM »
HI,
Ill try everything but still have issue when login in admin panel.
I ll spoke with hosting provider and everything is Ok.
Please some suggestion for solving problem.
Thanks.
Visnja.

Offline abolabo

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Re: Accessin admin panel
« Reply #12 on: April 04, 2016, 06:49:08 AM »
Please disable mod_security and let us know.
“No one is useless in this world who lightens the burdens of another.”
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Offline visnja

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Re: Accessin admin panel
« Reply #13 on: April 05, 2016, 05:12:09 AM »
Hi,
I ll disable security mod for all and still have issue. Dashboard star with loading but after little time they bring me back to login page.

Offline Basara

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Re: Accessin admin panel
« Reply #14 on: April 05, 2016, 06:00:01 AM »
“Chuck Norris is so amazing.”
― Mother Teresa