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Author Topic: Upgraded from 1.2.6 to 1.2.7 facing 3 serious issues. Please help .  (Read 4469 times)

Offline vicoder01

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I just recently upgraded abantecart from version 1.2.5 then to 1.2.6 to 1.2.7.
I am facing 3 main issues:
1> Https in the address bar is not showing when customers logs in which used to be there earlier. Certificate is installed. Please guide

2> Zoom on product is not working & product images are stretched vertically when viewed in mobile device which looks very odd & does not show product properly.

3> And when product is added to the cart from the home page, ex. lets from latest product list on home page it gets added to the cart on the same page, but when cursor is moved over the cart & clicked on VIew Cart option. Then it says cart is empty.


These are very serious issues for  us as business is getting affected. Please help .. Thanks in advance
Vicoder01

Offline Basara

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Re: Upgraded from 1.2.6 to 1.2.7 facing 3 serious issues. Please help .
« Reply #1 on: July 05, 2016, 01:42:39 AM »
Hello.

Please check for last errors in the AbanteCart error log. Possibly some files were not upgraded correctly.
After this please clean AbanteCart and Browser cache.
Better to post site url so other community users may help you
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Offline vicoder01

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Re: Upgraded from 1.2.6 to 1.2.7 facing 3 serious issues. Please help .
« Reply #2 on: July 05, 2016, 02:46:56 AM »
Hi, thanks Basara.
I cleared all catch after upgrade.
here is the link of store www dot idiort dot com
1> when you view it on mobile device zoom is not working & give message like "Image can not be loaded". Also images (without zoom) are stretched vertically. Which has serious effect on products.
2> Also Https was working earlier for Login & few section. BUt it is completely gone. I have "USe SSL" setting
 kept On in admin & Secure url is https : //www dot idiort dot com/
3> And when product is added to the cart from the home page, ex. lets from latest product list on home page it gets added to the cart on the same page, but when cursor is moved over the cart & clicked on VIew Cart option. Then it says cart is empty.
What must be the issues.
Vicoder01

Offline Basara

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Re: Upgraded from 1.2.6 to 1.2.7 facing 3 serious issues. Please help .
« Reply #3 on: July 05, 2016, 03:19:33 AM »
Hi, thanks Basara.
I cleared all catch after upgrade.
here is the link of store www dot idiort dot com
1> when you view it on mobile device zoom is not working & give message like "Image can not be loaded". Also images (without zoom) are stretched vertically. Which has serious effect on products.
This is known issue AbanteCart team informed and work on this https://github.com/abantecart/abantecart-src/issues/574


3> And when product is added to the cart from the home page, ex. lets from latest product list on home page it gets added to the cart on the same page, but when cursor is moved over the cart & clicked on VIew Cart option. Then it says cart is empty.
What must be the issues.
I can not replicate it on your site. My browser is FireFox. Please clear browser cache and try again.
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Offline vicoder01

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Re: Upgraded from 1.2.6 to 1.2.7 facing 3 serious issues. Please help .
« Reply #4 on: July 05, 2016, 04:00:57 AM »
Please someone provide the solution on this.
or Can we go back to earlier version 1.2.5 automatically ? & make everything work properly. I am not sure about manual upgrade. Is there any way for it?
Vicoder01

Offline Basara

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Re: Upgraded from 1.2.6 to 1.2.7 facing 3 serious issues. Please help .
« Reply #5 on: July 05, 2016, 04:19:31 AM »
Restore your backup
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Offline vicoder01

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Re: Upgraded from 1.2.6 to 1.2.7 facing 3 serious issues. Please help .
« Reply #6 on: July 05, 2016, 04:26:36 AM »
Thanks Basara, Actually I am not familiar with these technical aspects.. can you please let me know the step by step procedure. Is it automatic one? & will it run fine after that?  From where should i restore the backup. from cpanel or Abantecart itself. Please help. 
Vicoder01

Offline vicoder01

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Re: Upgraded from 1.2.6 to 1.2.7 facing 3 serious issues. Please help .
« Reply #7 on: July 05, 2016, 05:08:04 AM »
But I think restoring backup will again create a mess for me as database & code has to be backup. I have taken backup from cpanel & its size is around 1.2 gb. I think it will again create a Mess for me.

I just wish that this problem of  Https & Image Stretch & Zoom has to be sorted soon. Guys Please do something. As far as I know there is no mention of mobile device in product.tpl file. I think it was present there earlier.
Vicoder01

Offline abolabo

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Re: Upgraded from 1.2.6 to 1.2.7 facing 3 serious issues. Please help .
« Reply #8 on: July 05, 2016, 07:56:40 AM »
is ssl enabled in your abantecart settings? (system->settings->system)
i see plan http <base href="http://www.idiort.com/"/> on page.
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Offline vicoder01

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Re: Upgraded from 1.2.6 to 1.2.7 facing 3 serious issues. Please help .
« Reply #9 on: July 05, 2016, 10:28:01 AM »


Hi Abolabo,
Thanks for your reply. You guys are doing great work. But I am currently having these 3 serious issues.
SSL  is enabled in System>setting>details Also Enabled for SEO URLs in System>setting>System . I have attached screenshot. Also checked the SSL certificate on ssl checker . It says no issues with SSL certificate. But it is not shown in address bar.. Please help.
Also, Images are stretched & zoom is not working, that is having bad effect on our business.
Vicoder01

Offline abolabo

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Re: Upgraded from 1.2.6 to 1.2.7 facing 3 serious issues. Please help .
« Reply #10 on: July 06, 2016, 04:00:09 AM »
i guess all problems related to ssl-issue.
can you give me ftp access? need to debug (send PM)
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Offline orfei_

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Re: Upgraded from 1.2.6 to 1.2.7 facing 3 serious issues. Please help .
« Reply #11 on: December 22, 2016, 02:12:27 PM »
Problem is in the 1.2.6 init.php file. I just upload init.php file from version 1.2.8 and SSL begin to work again for me...

 

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