Shopping Cart Operations > Security

Locked out of admin

(1/1)

ukdenny:
I was unable to log into admin for some reason. So I resent a new password but this is not recogonised. I resent again and still not recognised. How can I fix this to log into admin section?

Basara:
Hello.
Try to clear browser cache or check in another browser.

ukdenny:
Yes, I already did all of that. My Hosting company fixed it for me and everything is now fine again

Basara:

--- Quote from: ukdenny on August 10, 2016, 05:21:29 AM ---Yes, I already did all of that. My Hosting company fixed it for me and everything is now fine again

--- End quote ---
Thank you for reply. Do you know what cause this problem? How they fix it?

ukdenny:
I don't know what caused the problem or what they did to fix it. They perhaps changed the PW in the database?

Navigation

[0] Message Index