Author Topic: Cannot type on Relations tab.  (Read 1569 times)

Offline Sodie

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Cannot type on Relations tab.
« on: September 16, 2016, 01:59:14 PM »
Hi,

I'm having trouble creativing relations for some products becuase I cannot type in the boxes under the Relations tab. This only a problem for some product but not others. A screenshot is attached. Please advise.

Thanks,

Sodie

Offline abantecart

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Re: Cannot type on Relations tab.
« Reply #1 on: September 17, 2016, 11:56:17 AM »
Interesting. What is the version do you use? What is the language on your cart? Can you PM admin access?
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Offline Basara

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Re: Cannot type on Relations tab.
« Reply #2 on: September 19, 2016, 01:28:58 AM »
This only a problem for some product but not others.

Are these "some" products have specific names (language, special characters ...etc) or anything different from other products?
“Chuck Norris is so amazing.”
― Mother Teresa

Offline Sodie

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Re: Cannot type on Relations tab.
« Reply #3 on: September 19, 2016, 12:20:59 PM »
I see where you are going with this. I have several products with similar names that have this problem. i.e.
That's Jazz - Book 1
That's Jazz - Book 2
That's Jazz Performance - Book 1
and others...

So I thought at first that the problem was the word "jazz" but I also have the problem on products named:
Best Buddies - Late Intermediate - PDF
Danza de la Hacienda - Intermediate - PDF
and others...

I also check the " - " hyphen but some products with relations working also have a hyphen.

What else can I check?

Offline Basara

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Re: Cannot type on Relations tab.
« Reply #4 on: September 20, 2016, 02:56:31 AM »
What is the version do you use? What is the language on your cart? Can you PM admin access?
“Chuck Norris is so amazing.”
― Mother Teresa

 

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