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Author Topic: AbanteCart Root Menu - Items vanish after sort order  (Read 1724 times)

Offline two_fist

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AbanteCart Root Menu - Items vanish after sort order
« on: September 26, 2016, 05:58:52 AM »
Hi,

I'm having the following problem. When i add a new item in the root menu and adjust item sort orders some items in Root menu vanish/remove them self from menu (WITHOUT ME DELETING THEM), but still show under root menu drop drown. 

Please could someone help with how to get these items back in Menu or how to remove the Root menu Item data (unique ID etc)

Offline Basara

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Re: AbanteCart Root Menu - Items vanish after sort order
« Reply #1 on: September 26, 2016, 06:35:43 AM »
Hello.

How you "adjust item sort orders" in the grid field, by drag n drop in grid or when edit menu item? How many items you have?
“Chuck Norris is so amazing.”
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Offline two_fist

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Re: AbanteCart Root Menu - Items vanish after sort order
« Reply #2 on: September 26, 2016, 06:48:15 AM »
Hi,

Please see image.

I edit the sort order by typing numbers in sort order field and saving. (the items in root menu such as playspeakers and playheadphones where sort order 5 & 6 but vanished from menu after adding custom install to menu)

Offline Basara

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Re: AbanteCart Root Menu - Items vanish after sort order
« Reply #3 on: September 26, 2016, 07:35:39 AM »
Hi.

What icon you have in this items, image or html icon?
“Chuck Norris is so amazing.”
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Offline two_fist

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Re: AbanteCart Root Menu - Items vanish after sort order
« Reply #4 on: September 26, 2016, 07:38:19 AM »
Hi,

I'm not using any icons (no image/no html) just Text

Offline Basara

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Re: AbanteCart Root Menu - Items vanish after sort order
« Reply #5 on: September 26, 2016, 07:39:50 AM »
Can you PM me admin access I will take a look
“Chuck Norris is so amazing.”
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Offline two_fist

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Re: AbanteCart Root Menu - Items vanish after sort order
« Reply #6 on: September 26, 2016, 07:49:07 AM »
Thanks have PM you

Offline Basara

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Re: AbanteCart Root Menu - Items vanish after sort order
« Reply #7 on: September 27, 2016, 05:30:35 AM »
Hello.

I fixed the problem. Now all your menu items are visible. The fix was open all items and click save. In this case question to you - did you update your menu items via CSV or directly in database?
“Chuck Norris is so amazing.”
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Offline two_fist

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Re: AbanteCart Root Menu - Items vanish after sort order
« Reply #8 on: September 27, 2016, 09:39:05 AM »
Hi, Thank you.

Sorry i am a novice. I was/am only editing & updating Root Menu via DESIGN>MENU.

It's when i add a new item (sometimes) or edit sort order sometimes menu items just vanish off the menu.

I need to update sort orders now so i will print screen every step just in case it does it again.

Offline two_fist

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Re: AbanteCart Root Menu - Items vanish after sort order
« Reply #9 on: September 27, 2016, 09:50:11 AM »
Updated Sort order and everything working perfectly. Thanks