Author Topic: Royal mail  (Read 2068 times)

Offline Mike

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Royal mail
« on: December 20, 2016, 07:46:30 AM »
Hi Guys

I have just enabled the default Royal Mail shipping extension and it is working great. I put a product in the cart go to checkout and there is a drop down list with the available options. However, whichever option I select, it doesn't actually add the amount to the total - just get sub total, then shipping remains at zero, then total equals the sub total.

Anyone got any idea why please

Offline Basara

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Re: Royal mail
« Reply #1 on: December 21, 2016, 12:22:13 AM »
Hello,

First upgrade your royal mail extension files with latest one https://github.com/abantecart/abantecart-src/tree/master/public_html/extensions/default_royal_mail 
Some bug were fixed week ago. After that clear AbanteCart cache and recheck your product settings (free shipping OFF, required shipping ON, correct weight and weight class! etc...)
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Offline Mike

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Re: Royal mail
« Reply #2 on: December 21, 2016, 12:27:12 PM »
Thanks for the reply.

It turns out that it was a conflict with another extension, the "Supplier" extension, which I had installed. I turned that off and the Royal Mail extension functioned correctly again.

Online llegrand

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Re: Royal mail
« Reply #3 on: December 21, 2016, 06:19:30 PM »
Please contact your Supplier extension provider and let them know.  I believe that is probably CSOnline and I think they are quite responsive to issues and will want to "fix" their extension.

Thanks
Lee

Offline Mike

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Re: Royal mail
« Reply #4 on: December 21, 2016, 06:23:23 PM »
Already done and in progress  ;D 8)

 

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