Please help us to make AbanteCart Ideal Open Source Ecommerce Solution for everyone.

Support AbanteCart eCommerce

Author Topic: Orders with PayPal payment not recorded  (Read 9983 times)

Offline Gleaf

  • Newbie
  • *
  • Posts: 33
  • Karma: +6/-0
    • View Profile
Orders with PayPal payment not recorded
« on: November 22, 2012, 12:39:14 PM »
Hi,
I can't wait to try my new store with real money, with guest chekout, the payment did go through, but no order was recorded in the "order" list, no notification was received through e-mail. Then I tried in test mode, guest checkout, no any problem !

Again I switched to real mode, checkout as registered customer, the problem remain the same, I can only receive money, can not receive the order!  Login to "my account" as customer, check order history, the result is "You have not made any previous orders!"  But I paid real money ! :'(

Can you help?  Is there anything not being setup correctly?  I noticed a similar question in another post, it says fixed in new version. But my version is newer.

AbanteCart Version 1.1.1
PayPal standard
Order status: Pending


Offline Nimitz1061

  • Full Member
  • ***
  • Posts: 190
  • Karma: +22/-0
  • No matter where you go, there you are...
    • View Profile
Re: Orders with PayPal payment not recorded
« Reply #1 on: November 23, 2012, 11:18:27 AM »
This type of issue is the bane of off-site "hosted page" type payment platforms like Paypal - it is incredibly common.

Begin with checking your paypal account setup.  Is IPN configured??

If not, you're unlikely to get notifications.   At minimum, set IPN to be enabled, with no further setup.  Generally a good Paypal module will send the appropriate return URL's in the information packet - but can't force IPN or PDT to be enabled on its own.


Offline Gleaf

  • Newbie
  • *
  • Posts: 33
  • Karma: +6/-0
    • View Profile
Re: Orders with PayPal payment not recorded
« Reply #2 on: November 23, 2012, 01:16:39 PM »
Yes, it works ! 

It was turned off due to problems with another store. The old notification URL is still there, no need to change anything, simply turn IPN on.

Thanks so much !!   :D

Offline Nimitz1061

  • Full Member
  • ***
  • Posts: 190
  • Karma: +22/-0
  • No matter where you go, there you are...
    • View Profile
Re: Orders with PayPal payment not recorded
« Reply #3 on: December 02, 2012, 09:26:32 AM »
Great!

Glad that fixed the issue.

David

Offline Shenhav

  • Newbie
  • *
  • Posts: 7
  • Karma: +0/-0
    • View Profile
Re: Orders with PayPal payment not recorded
« Reply #4 on: December 03, 2012, 01:35:18 AM »
Hi,

What is IPN, and where I need to turn it on?

Thanks

Offline abolabo

  • core-developer
  • Administrator
  • Hero Member
  • *****
  • Posts: 2046
  • Karma: +318/-13
  • web for all, all for web!
    • View Profile
    • AbanteCart
Re: Orders with PayPal payment not recorded
« Reply #5 on: December 03, 2012, 07:20:23 AM »
“No one is useless in this world who lightens the burdens of another.”
― Charles Dickens

Offline brgnz

  • Newbie
  • *
  • Posts: 5
  • Karma: +0/-0
    • View Profile
Re: Orders with PayPal payment not recorded
« Reply #6 on: March 21, 2017, 08:49:06 PM »
Hi,

Could you please let me know where could I configure the IPN as I am having the same issue of not showing the order in the order history in Abantecart admin?

Thanks,

Offline Basara

  • Administrator
  • Hero Member
  • *****
  • Posts: 5774
  • Karma: +274/-2
    • View Profile
Re: Orders with PayPal payment not recorded
« Reply #7 on: March 22, 2017, 01:25:20 AM »
Hi,

Could you please let me know where could I configure the IPN as I am having the same issue of not showing the order in the order history in Abantecart admin?

Thanks,
Check your PayPal merchant account settings

 

Powered by SMFPacks Social Login Mod