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Author Topic: Shipping information not passing through  (Read 1088 times)

Offline Ollie

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Shipping information not passing through
« on: January 31, 2017, 07:26:28 AM »
For some reason, the shipping information is not passing through at checkout. When I get an order notification by email, the shipping section is blank (no name and no address). This information is also missing in Order Details online. This only happens randomly.
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Offline Basara

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Re: Shipping information not passing through
« Reply #1 on: January 31, 2017, 08:32:41 AM »
Products in orders are Require shipping ON?
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Offline Ollie

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Re: Shipping information not passing through
« Reply #2 on: February 02, 2017, 05:57:39 AM »
Products in orders are Require shipping ON?

Required Shipping for those products was OFF. Once I turned it ON, issue was resolved. Thank you!
Assistive technologies for people with special needs:
https://assistech.com/store/

 

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