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Author Topic: UPS Module - UK User  (Read 796 times)

Offline old_guy

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UPS Module - UK User
« on: February 13, 2017, 06:08:49 PM »
Hi,
I am using ver 1.2.8

Trying to set up the UPS module but having problems with the Origin State/Province Field. 
There is no 2 digit code for the provinces (Counties) in the UK. 
Have any other UK users made this module work, and if so how?
Any help appreciated.
Thanks in advance

Offline old_guy

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Re: UPS Module - UK User
« Reply #1 on: February 15, 2017, 12:31:55 PM »
Hi,
I am using v1.2.8.
Still having the same problem with the UPS Extension.
Hopefully someone will help me solve the problem.

This is the error message I am receiving:-
UPS error: Wrong State Code! in /.......................cart/extensions/default_ups/storefront/model/extension/default_ups.php on line 193
I have contacted UPS Tech Support, who like most support organisations are pretty lax when it comes to 3rd party software.  Their response is:-
Quote
.......State / Province for U.K. locations is generally not a required field by UPS.

Do we know what UPS API Abantecart implemented?
As the UPS plugin is developed \ connected to Abantecart by them, based on UPS API, they might have set up other required fields or values, which we do not have information of (for instance UPS API does not have specific "customer classification code), only them.

I am hoping that someone UK based has made this work and can tell me how, or failing that if the Devs can supply answers to the API questions that UPS are asking.

So far I have been unable to make the UPS, Fedex and Parcel Force Shipping modules work in the UK.  This pretty much rules out International Sales and is spoiling an exceptional product.

Looking forward to a response

Regards

Offline Basara

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Re: UPS Module - UK User
« Reply #2 on: February 17, 2017, 04:38:15 AM »
Hello.
Issue reported to AbanteCart bug tracker https://github.com/abantecart/abantecart-src/issues/784
fill free to post your address example or provide solution if you found it to help other users
“Chuck Norris is so amazing.”
― Mother Teresa

Offline old_guy

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Re: UPS Module - UK User
« Reply #3 on: February 17, 2017, 12:43:26 PM »
I appreciate this matter being put to the bug tracker. Lets hope they can provide a fix fairly quickly. 

At the moment the only mainstream shipping extension that works in the UK is the Royal Mail, and that has its issues.

Abantecart is really good product that is easy to use and encourages customers to buy, but being unable to ship those sales without problems is a major draw back.

After all the support that the forum has offered over the last 3 months, this is a major stumbling block.

Still I need to persevere a little longer, and give the devs a chance to fix the issue.

Cheers Guys

Offline abolabo

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Re: UPS Module - UK User
« Reply #4 on: February 20, 2017, 04:19:19 AM »
“No one is useless in this world who lightens the burdens of another.”
― Charles Dickens

Offline old_guy

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Re: UPS Module - UK User
« Reply #5 on: February 20, 2017, 10:33:51 AM »
Will download and test on testing server.
Thanks to the devs
Will let you know how it goes

Regards

Offline old_guy

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Re: UPS Module - UK User
« Reply #6 on: February 23, 2017, 06:22:40 AM »
Hi
Sorry for the delay - Real Life gets in the way sometimes
Loaded both files onto a internet facing server
The set Up Screen
Origin State/Province: still won't allow 3 char entry - I need to enter STS
No other errors on screen - Shows saved OK
Enter product into cart
Click checkout
There has been a critical error processing your request
Error: Could not load model extension/default_ups from /home/xxxx/public_html/abantecart/core/engine/controller.php on line 286 in /home/xxxx/public_html/abantecart/core/engine/loader.php on line 109

Please pass to the Devs for an update

Offline abolabo

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Re: UPS Module - UK User
« Reply #7 on: March 08, 2017, 11:38:33 AM »

Enter product into cart
Click checkout
There has been a critical error processing your request
Error: Could not load model extension/default_ups from /home/xxxx/public_html/abantecart/core/engine/controller.php on line 286 in /home/xxxx/public_html/abantecart/core/engine/loader.php on line 109

Hi.

Can you check:
1. extension status. it must be On.
2. is file public_html/extensions/default_ups/storefront/model/extension/default_ups.php exists on your harddrive and readable
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Offline abolabo

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Re: UPS Module - UK User
« Reply #8 on: June 27, 2017, 09:09:55 AM »
Hi,
I am using ver 1.2.8

Trying to set up the UPS module but having problems with the Origin State/Province Field. 
There is no 2 digit code for the provinces (Counties) in the UK. 
Have any other UK users made this module work, and if so how?
Any help appreciated.
Thanks in advance

did you checked this http://www.factiva.com/CP_Developer/ProductHelp/FDK/FDK20/registration/shared_code_tables/state_province_table/united_kingdom_state_province_table.htm ?
or this https://en.wikipedia.org/wiki/List_of_postcode_districts_in_the_United_Kingdom
“No one is useless in this world who lightens the burdens of another.”
― Charles Dickens

 

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