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Author Topic: Stats  (Read 3213 times)

Offline hani

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Stats
« on: April 16, 2017, 03:22:54 PM »
Hi
I notice that there is differences in the statistics that we see on the Reports >>Customers >> online page and the stats on NeoWize and even on google analytics account.

which is more accurate? and why is there differences??
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Offline eCommerce Core

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Re: Stats
« Reply #1 on: April 18, 2017, 10:18:13 PM »
Can you provide more details? What is the difference? Are you comparing the same indicators?
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Offline Basara

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Re: Stats
« Reply #2 on: April 20, 2017, 03:07:25 AM »
Hi. Difference because how data is collected. For example if you customer have installed Adblock in the browser it will block Google Analytic data collection. Difference may be caused by bots (not real humans) visited your site so some report may show it as customer
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Offline hani

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Re: Stats
« Reply #3 on: April 20, 2017, 11:02:55 AM »
Thank you for the reply

I think that you are right, this might be the case of the differences in the statistics.

Hani
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