Author Topic: Unknown Error Encounter. Please Try again  (Read 1335 times)

Offline ams4u04

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Unknown Error Encounter. Please Try again
« on: June 07, 2017, 11:39:13 PM »
Sir, Recently I had upgrade my website from 1.2.9 to 1.2.10. After online installation complete I had encounter an error during checkout and login page that Say's " Unknown Error Encounter. Please try again". My website was down for last 6-7 days. Even also my gust check options is not working.

 Can anybody help me out from this situation. My phone no is +919090266707

Offline Basara

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Offline ams4u04

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Re: Unknown Error Encounter. Please Try again
« Reply #2 on: June 08, 2017, 03:33:14 AM »
after change the code in the following file... there is no change in the result. Till now i am unable to register a new account, guest account is auto disable and register user can not loged in nor placed any of the order.

here i am sending the orginal version of "csrf_token.php" file with this post

Inside error log book it produce "2017-06-07 20:40:59 - App Error: AbanteCart core v.1.2.10 Error: Unable to identify file path to template form/form_csrf.tpl! Check blocks in the layout or enable debug mode to get more details. 10002 in /home/***********/public_html/core/engine/view.php on line 317"
« Last Edit: June 08, 2017, 03:37:38 AM by ams4u04 »

Offline abolabo

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Offline ams4u04

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Re: Unknown Error Encounter. Please Try again
« Reply #4 on: June 08, 2017, 05:23:51 AM »
there is no "form_csrf.tpl" file present in the particular location

Offline abantecart

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Re: Unknown Error Encounter. Please Try again
« Reply #5 on: June 09, 2017, 10:05:03 AM »
That tells me that your upgrade did not work correctly. You need to copy all the file from upgrade package manually.
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