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Author Topic: 404 error  (Read 457 times)

Offline macat

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404 error
« on: July 02, 2017, 02:00:27 AM »
Installed yesterday, kept getting 404 popup error along with a popup error telling me I had my popup blocker turned on and features in admin may not work correctly and I should turn it off.

Was working in the settings section, clicked the third tab (design I believe), store turned into a 404 page and now can't access it or the admin.

Store was back today but the same exact issues and once again when I clicked the design (or whatever the third tab is in the setting section, 404 page replace the store and no admin or store access again!!??

Store address:

http://www.cat-a-tac-a-tree.com/shop/
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Offline Basara

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Re: 404 error
« Reply #1 on: July 03, 2017, 01:43:09 AM »
Hello.

Check this http://docs.abantecart.com/pages/tips/troubleshooting.html#mod_security
It is good to check server log, mod_security log if you have, and AbanteCart error log to understand where problem is.
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Offline macat

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Re: 404 error
« Reply #2 on: July 03, 2017, 04:02:38 AM »
Hi,
Thank you, I did find that before I came to the forum and added that to my .htaccess file, didn't help. My store is there again but if I click on that link, it will disappear again.  I have used older versions of AbanteCart cart with no issues but for some reason am having a problem with this version.  In fact I have a store set up using an older version and it works fine.

Anytime I click any tab it get the 404 popup and the message to turn my popup blocker off or some things may not work correctly in admin, my popup blocker IS turned off???

So sad, I really like AbanteCart and want to use it but I don't see how I can in this instance.
happiness is being owned by cats ... and Emma
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Offline Basara

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Re: 404 error
« Reply #3 on: July 03, 2017, 04:05:33 AM »
Hello.

Why not ask your hosting provider to help you?
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Offline macat

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Re: 404 error
« Reply #4 on: July 03, 2017, 04:02:36 PM »
They don't help with 3rd party scripts.
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Offline Basara

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Re: 404 error
« Reply #5 on: July 04, 2017, 01:35:16 AM »
They don't help with 3rd party scripts.

Ask them to disable mod_security to check is it reason of issue or not.
“Chuck Norris is so amazing.”
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Offline macat

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Re: 404 error
« Reply #6 on: July 06, 2017, 02:50:59 PM »
Thank you Basara, that seems to have fixed the disappearing store issue but I still have the turn off popup blocker message popping up, not sure that can be fixed since I do have that option turned off in Firefox my preferred browser.

Thank you for your help I appreciate it.
happiness is being owned by cats ... and Emma
http://makemycontest.com - Contest Platform
http://MyFundit.com/site - MyFundit Donation Widget

Offline Basara

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Re: 404 error
« Reply #7 on: July 07, 2017, 01:11:14 AM »
Thank you Basara, that seems to have fixed the disappearing store issue but I still have the turn off popup blocker message popping up, not sure that can be fixed since I do have that option turned off in Firefox my preferred browser.

Thank you for your help I appreciate it.

Hello. Check what addons you have installed in your browser
“Chuck Norris is so amazing.”
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