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Author Topic: Cart error in Windows 7  (Read 3730 times)

Offline wedney

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Cart error in Windows 7
« on: January 10, 2013, 10:53:01 AM »
Some of my customers have told me they can't see the shop and get an error message.
The only common thing is they use Windows 7.
Any ideas?

Offline Nimitz1061

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Re: Cart error in Windows 7
« Reply #1 on: January 10, 2013, 01:12:25 PM »
First,  in circumstances such as this it is always helpful to find out what the error message is, and to supply that message in your post.

Without it, anyone trying to help you is working blind.  Not good.

That said, I have seen that there is a new vulnerability fix in todays Microsoft Windows updates.  It addresses a flaw in the SSL/TLS handling routines which allows malicious third parties to force the connection from the latest SSL3 protocol down to SSL2.  The advantage to them is that SSL2 uses weaker encryption - making it easier to break the cipher and read the stream contents. This would allow them to discover user names and passwords, and conduct "man in the middle" attacks by imitating your site content in various ways.

One (quite remote) possibility is that someone is attempting such an attack and your server has SSL 2 support switched off as a security measure.

Can you tell us more about the error message??

David



Offline Basara

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Re: Cart error in Windows 7
« Reply #2 on: January 10, 2013, 07:16:23 PM »
Some of my customers have told me they can't see the shop and get an error message.
The only common thing is they use Windows 7.
Any ideas?
What is the version of AbanteCart?
“Chuck Norris is so amazing.”
― Mother Teresa

Offline Amarbir

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Re: Cart error in Windows 7
« Reply #3 on: January 11, 2013, 01:17:53 AM »
Some of my customers have told me they can't see the shop and get an error message.
The only common thing is they use Windows 7.
Any ideas?
What is the version of AbanteCart?

Hee Hee ,
 Thats The Point ,I Hope He Does Not Say 1.1.2 ;D

Offline wedney

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Re: Cart error in Windows 7
« Reply #4 on: January 12, 2013, 07:08:52 AM »
Sorry for not including the error message it has taken me a while to get a screenshot as it works fine on my computer.
See attached
Also some people are reporting a 404 error message, I have asked my domain host to look at this.
Version 1.1.1 (I think)

Offline abolabo

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Re: Cart error in Windows 7
« Reply #5 on: January 12, 2013, 12:23:50 PM »
please post your error log file. You can find it in /public_html/system/log/ folder or in control panel (system->data)
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