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Author Topic: Mail functtion not working.  (Read 258 times)

Offline Dianna

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Mail functtion not working.
« on: September 12, 2017, 02:05:21 PM »
Hello,

I'm having few problems with my website.
First of all i started polishing settings on my desktop (used xamp) and i bought a domain+hosting.
Uploaded everything, the site is running smooth.

Here comes the problem, i tried to use that contact us form, it said the mail was sent, but i didn't received one so i started googling.
The settings are ok, as far as i can see. This is the error log:





« Last Edit: September 12, 2017, 02:08:34 PM by Dianna »

Offline abantecart

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Re: Mail functtion not working.
« Reply #1 on: September 12, 2017, 10:36:38 PM »
Hello Dianna

The error in the log is not related to the email issue.

I see you have connected SMTP.

1. Are the settings correct?
2. If you can access SMTP email server in the browser or with any other mail client, see if you have your email in sent folder.


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Offline Dianna

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Re: Mail functtion not working.
« Reply #2 on: September 14, 2017, 12:49:16 PM »
Hello Dianna

The error in the log is not related to the email issue.

I see you have connected SMTP.

1. Are the settings correct?
2. If you can access SMTP email server in the browser or with any other mail client, see if you have your email in sent folder.

Hello
1. All the settings are correct. Test on my other host, doesn't work.
2. There is no email in my sent folder.

Thanks!

Here is the log, i cropped incorrectly, sorry.

« Last Edit: September 14, 2017, 01:02:31 PM by Dianna »

Offline Dianna

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Re: Mail functtion not working.
« Reply #3 on: September 19, 2017, 12:09:06 PM »
Can I get some help here?

Offline ABA1

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Re: Mail functtion not working.
« Reply #4 on: September 19, 2017, 10:33:55 PM »
You may look at the forms Manager extension, and see of the default email and sender are set. To check it go to extensions>all extensions and find the Forms Manager Then click on the edit button to check

Offline Dianna

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Re: Mail functtion not working.
« Reply #5 on: September 21, 2017, 10:22:40 AM »
You may look at the forms Manager extension, and see of the default email and sender are set. To check it go to extensions>all extensions and find the Forms Manager Then click on the edit button to check
Checked, and everything look ok... Still not working.
I will try to make a new form and put it on contact us page, since my other form is working.
Status: On
Default sender: Set
Default Sender Email: Set
Run Order: Nothing

Offline Dianna

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Re: Mail functtion not working.
« Reply #6 on: September 21, 2017, 11:20:23 AM »
Can't find a way to put a form on Contact page...

Offline Dianna

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Re: Mail functtion not working.
« Reply #7 on: October 28, 2017, 02:13:08 PM »
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