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Author Topic: unable to login  (Read 198 times)

Offline themrsweb

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unable to login
« on: September 13, 2017, 10:23:47 AM »
unable to login using new account name and password it takes you to create an account again i think it is because the ratio button it marked for create an account but there is no way to un mark it it is always marked. how to it fix that?

Offline Basara

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Re: unable to login
« Reply #1 on: September 14, 2017, 01:50:48 AM »
Hello.

In your AbanteCart settings disable Approve new customers and Email validation settings
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Offline themrsweb

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Re: unable to login
« Reply #2 on: September 14, 2017, 11:12:15 AM »
i found out that i wasnt using the login button but i am the admin for the website i could not login with a tester login id it said user name or password was incorrect do i have clear the browser croche where the cookies are in order to login with the tester login because i am the admin?

Offline Basara

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Re: unable to login
« Reply #3 on: September 15, 2017, 01:53:06 AM »
Hello.

Did you remember your login and password You enter during AbanteCart installation? Did you try forgotten password restore?
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Offline themrsweb

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Re: unable to login
« Reply #4 on: September 28, 2017, 06:32:51 AM »
the login was as if i was a customer login and it didnt work will it work with me being the admin also?

Offline abantecart

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Re: unable to login
« Reply #5 on: September 28, 2017, 02:35:03 PM »
Do you refer to "act on behalf" link? You can access customer account that way, but you need to login as admin to administrators section.
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Offline themrsweb

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Re: unable to login
« Reply #6 on: October 02, 2017, 07:22:40 PM »
i was able to login that was through the admin area yes it does have act on behalf link. does that mean it should be working ok?

 

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