Author Topic: unable to login  (Read 3902 times)

Offline themrsweb

  • Newbie
  • *
  • Posts: 34
  • Karma: +1/-0
    • View Profile
unable to login
« on: September 13, 2017, 10:23:47 AM »
unable to login using new account name and password it takes you to create an account again i think it is because the ratio button it marked for create an account but there is no way to un mark it it is always marked. how to it fix that?

Offline Basara

  • Administrator
  • Hero Member
  • *****
  • Posts: 5795
  • Karma: +274/-2
    • View Profile
Re: unable to login
« Reply #1 on: September 14, 2017, 01:50:48 AM »
Hello.

In your AbanteCart settings disable Approve new customers and Email validation settings

Offline themrsweb

  • Newbie
  • *
  • Posts: 34
  • Karma: +1/-0
    • View Profile
Re: unable to login
« Reply #2 on: September 14, 2017, 11:12:15 AM »
i found out that i wasnt using the login button but i am the admin for the website i could not login with a tester login id it said user name or password was incorrect do i have clear the browser croche where the cookies are in order to login with the tester login because i am the admin?

Offline Basara

  • Administrator
  • Hero Member
  • *****
  • Posts: 5795
  • Karma: +274/-2
    • View Profile
Re: unable to login
« Reply #3 on: September 15, 2017, 01:53:06 AM »
Hello.

Did you remember your login and password You enter during AbanteCart installation? Did you try forgotten password restore?

Offline themrsweb

  • Newbie
  • *
  • Posts: 34
  • Karma: +1/-0
    • View Profile
Re: unable to login
« Reply #4 on: September 28, 2017, 06:32:51 AM »
the login was as if i was a customer login and it didnt work will it work with me being the admin also?

Offline abantecart

  • Administrator
  • Hero Member
  • *****
  • Posts: 4358
  • Karma: +298/-10
    • View Profile
    • Ideal Open Source Ecommerce Solution
Re: unable to login
« Reply #5 on: September 28, 2017, 02:35:03 PM »
Do you refer to "act on behalf" link? You can access customer account that way, but you need to login as admin to administrators section.
Please  rate your experience or leave your review
We need your help to build better free open source ecommerce platform for everyone. See how you can help

Offline themrsweb

  • Newbie
  • *
  • Posts: 34
  • Karma: +1/-0
    • View Profile
Re: unable to login
« Reply #6 on: October 02, 2017, 07:22:40 PM »
i was able to login that was through the admin area yes it does have act on behalf link. does that mean it should be working ok?

 

Powered by SMFPacks Social Login Mod