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Author Topic: email on forms not working  (Read 971 times)

Offline ABA1

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email on forms not working
« on: September 15, 2017, 10:43:51 PM »
I create an input form with the default email protocol. When clicking on submit I get the success pages. However nothing is send to the default inbox. Email is configured correctly because all other emails are send and received. Not sure what to do about this.

Offline Basara

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Re: email on forms not working
« Reply #1 on: September 18, 2017, 02:00:54 AM »
Hello, just after you submit form please check AbanteCart AND server error logs
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Offline ABA1

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Re: email on forms not working
« Reply #2 on: September 18, 2017, 11:25:59 AM »
I did that with out debug on nothing is written to the error log. With debug on nothing stands out to me at any of the debug levels. Did create an other form for testing just in case something did go wrong on the first one. With the same result.  When I use the contact us form the email is send. When I change the controller to the default email nothing is send.  Something with the default email controller is not working for me. It is all send to the default admin@ account create by the store. I use smtp
settings are
host: mail. albertabobsleigh. ca    (Added the space so I could post)
username: store@ albertabobsleigh. ca (Added the space so I could post)
port: 587 (sugested by my host support)


This problem is the only thing holding me of from deploying.

Offline ABA1

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Re: email on forms not working
« Reply #3 on: September 18, 2017, 08:18:55 PM »
Found the problem. The default store email was overwriting the other emails. It is working now.

Offline hani

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Re: email on forms not working
« Reply #4 on: May 26, 2018, 04:38:18 AM »
Hi

I am facing the same problem you had will you please explain how you solved the problem.

Thanks in advance
Hani

 

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