Author Topic: Enquiries and notifications  (Read 6204 times)

Offline barry819

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Enquiries and notifications
« on: November 23, 2017, 07:55:49 PM »
When a customer makes an enquiry, Abantecart sends a notification to my designated email that tells me an enquiry has been made. Is there a way to set this up so that the enquiry itself goes to the email set in sendpoint, and not just a notice to log in and retrieve the enquiry? Or is there a plugin to do this? This feels like I'm being forced to take a really unnecessary step to retrieve information.


Offline abolabo

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Re: Enquiries and notifications
« Reply #1 on: December 01, 2017, 09:10:13 AM »
no sure understood you correctly.
You can disable messages about customer enquiry  in settings on Admin->settings->store Details page.
See "Duplicate Contact Enquiries to Messages" setting
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Offline barry819

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Re: Enquiries and notifications
« Reply #2 on: March 18, 2018, 03:55:30 PM »
I don't want to disable the notification, what I want is for the content of the enquiry to be included with it, not just be a notification that I've had an enquiry.

Or, in other words, I'd prefer to have the enquiry sent to me instead of only getting a notice that there has been an enquiry.

 

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