Author Topic: AbanteCart Total Sales Bug.  (Read 1357 times)

Offline Tishbyte

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AbanteCart Total Sales Bug.
« on: January 24, 2018, 03:57:36 PM »
I discovered a bug in which the Total Sales amount (under Overview in the Dashboard). The amount that it displays very far off of the actual amount. When I check under Report->Customers->Orders, the bottom Guest order shows an very large number of orders were made by that person, which they have not actually made.
Included are screenshots and my AbanteCart version is 1.2.10.

Offline Basara

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Re: AbanteCart Total Sales Bug.
« Reply #1 on: January 25, 2018, 01:31:19 AM »
under Report->Customers->Orders, the bottom Guest order shows an very large number of orders were made by that person, which they have not actually made.

If orders are visible in Sales > Orders that mean they are actually made.
Did you remove or edit anything directly in database?
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Offline Tishbyte

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Re: AbanteCart Total Sales Bug.
« Reply #2 on: January 25, 2018, 11:37:13 AM »
I have not changed anything in the system nor in the database. After checking the database, there is no order over $300. It's something unusual. Something about guest purchases. Are all guest customer_id's set to 0? If so, I have a theory.

Offline Basara

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Re: AbanteCart Total Sales Bug.
« Reply #3 on: January 26, 2018, 12:05:51 AM »
Hello.

All guests are not registered that's why id is set to 0
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Offline Tishbyte

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Re: AbanteCart Total Sales Bug.
« Reply #4 on: January 26, 2018, 02:52:11 PM »
It seems to be that it has grouped all guest purchases into one. Although that one person did not make that many orders, all of the guests did. Shouldn't it be that the guest customers be shown individually as it only shows one in that entire list?

Offline Basara

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Re: AbanteCart Total Sales Bug.
« Reply #5 on: January 29, 2018, 12:04:09 AM »
It seems to be that it has grouped all guest purchases into one. Although that one person did not make that many orders, all of the guests did. Shouldn't it be that the guest customers be shown individually as it only shows one in that entire list?

Hi. I am not sure are we talking about Dashboard's total order amount issue or Guests orders?
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Offline Tishbyte

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Re: AbanteCart Total Sales Bug.
« Reply #6 on: January 29, 2018, 01:13:02 PM »
The guest orders. Under Reports->Customers->Orders

 

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