Author Topic: Email alerts not working  (Read 2928 times)

Offline hani

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Email alerts not working
« on: April 09, 2018, 08:57:33 AM »
Hi

i have a problem after the upgrade of abantecart 1.2.12

after the upgrade no additional email alerts are sent and also on order creation no email are sent.

Can anyone please help?? i searched the forum if anybody has this problem but did not find anything.


Offline Basara

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Re: Email alerts not working
« Reply #1 on: April 10, 2018, 03:30:58 AM »
Hello.
Do you have any mail related errors in the server and AbanteCart logs?
I notice also sometimes after upgrade mod_security block a lot of features

Offline hani

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Re: Email alerts not working
« Reply #2 on: April 10, 2018, 05:07:22 AM »
Hello

Thanks for your reply.

there isn't any mail errors in abantecart logs and no mail errors in error logs on the server.

i also noticed that when an order is placed i don't receive an email notification

Hani

Offline Basara

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Re: Email alerts not working
« Reply #3 on: April 10, 2018, 05:09:08 AM »
What mail method you are using, MAIL or SMTP?

Offline hani

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Re: Email alerts not working
« Reply #4 on: April 10, 2018, 05:37:22 AM »
I am using Mail but trying to configure SMTP


 

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