Author Topic: Forms manger extension  (Read 895 times)

Offline hani

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Forms manger extension
« on: May 26, 2018, 12:09:24 PM »
Hi

I have a mail issue problem, searched a lot and tried a lot of tricks and previously submitted this problem on this forum.

The Contact Us form does not work with the smtp configuration because my host does not accept the FROM field to be other than the my default email but it works with the PHP mail function.

On the other hand, the SENDMAIL feature, new account registration, or when order is placed i do not receive any email notifications if the Mail settings are PHP mail.

Please advise how i can solve this problem.

Thanks
Hani 

Offline abolabo

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Re: Forms manger extension
« Reply #1 on: May 28, 2018, 08:47:00 AM »
Hello.
Do you have SERVER_NAME constant definition inside system/config.php ?
I guess cause is in uncoordinate connection between your host and smtp-server.
Please give us more details from error log.
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Offline hani

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Re: Forms manger extension
« Reply #2 on: May 28, 2018, 01:17:01 PM »
Hello

Thanks for your reply

I think yes here is what is in the system/config.php

<?php
/**
   AbanteCart, Ideal OpenSource Ecommerce Solution
   http://www.AbanteCart.com
   Copyright © 2011-2017 Belavier Commerce LLC

   Released under the Open Software License (OSL 3.0)
*/

define('SERVER_NAME', 'bethlehemcasting.com');
// Admin Section Configuration. You can change this value to any name. Will use ?s=name to access the admin
define('ADMIN_PATH', 'administrator');

and below is what is in the error logs:

2018-05-26 7:44:59 - warning: AbanteCart core v.1.2.12 fputs(): SSL operation failed with code 1. OpenSSL Error messages:
error:140D00CF:SSL routines:SSL_write:protocol is shutdown in <b>/home/bethleh4/public_html/core/lib/mail.php</b> on line <b>490</b>
2018-05-26 7:44:59 - warning: AbanteCart core v.1.2.12 fputs(): SSL operation failed with code 1. OpenSSL Error messages:
error:140D00CF:SSL routines:SSL_write:protocol is shutdown in <b>/home/bethleh4/public_html/core/lib/mail.php</b> on line <b>491</b>
2018-05-26 7:44:59 - Error: DATA not accepted from server!
2018-05-26 7:44:59 - warning: AbanteCart core v.1.2.12 fputs(): SSL operation failed with code 1. OpenSSL Error messages:
error:140D00CF:SSL routines:SSL_write:protocol is shutdown in <b>/home/bethleh4/public_html/core/lib/mail.php</b> on line <b>509</b>
2018-05-26 7:44:59 - Error: QUIT not accepted from server!
2018-05-26 7:47:36 - Error: EHLO not accepted from server!
2018-05-26 7:47:36 - Error: AUTH LOGIN not accepted from server!
2018-05-26 7:47:36 - Error: Username not accepted from server!
2018-05-26 7:47:36 - Error: Password not accepted from server!
2018-05-26 7:47:36 - Error: MAIL FROM not accepted from server!
2018-05-26 7:47:36 - Error: RCPT TO not accepted from server!
2018-05-26 7:47:36 - Error: DATA not accepted from server!
2018-05-26 7:47:36 - Error: DATA not accepted from server!
2018-05-26 7:47:36 - Error: QUIT not accepted from server!
2018-05-26 7:49:09 - Error: Password not accepted from server!
2018-05-26 7:49:09 - Error: RCPT TO not accepted from server!
2018-05-26 7:49:09 - Error: DATA not accepted from server!
2018-05-26 7:49:09 - Error: DATA not accepted from server!
2018-05-26 7:49:09 - Error: QUIT not accepted from server!

A question do you think that such problem might be due to update to newer version of abantecart instead of a fresh installation?


thanks for your help in advance
Hani

Offline abolabo

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Re: Forms manger extension
« Reply #3 on: May 29, 2018, 07:23:46 AM »
i think cause is in OpenSSL version. Looks like your openssl does not supports some encryption algorythm.
It's a server side issue.
You should to ask hosting provider support about it.
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Offline hani

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Re: Forms manger extension
« Reply #4 on: June 01, 2018, 12:13:33 PM »
Hi
I contacted my host provider support and they checked possible issues that may cause the email problem unfortunately did not find the problem.

regarding the openSSl version it is TLS v1.1 or TLS v1.2

This problem happened after update from 1.2.11 to version 1.2.12

Is it possible that the update was not correct and i need to do a fresh installation??

Hani

 

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