Author Topic: Image Pop-Up is cut off at the bottom of the product page  (Read 10743 times)

Offline ItsAGr8Day

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Image Pop-Up is cut off at the bottom of the product page
« on: March 17, 2013, 05:20:48 AM »
When I go to my store to view a product, and click on the "enlarge image", the image comes up at the bottom of the page and half of it is cut off.  Is there a fix for this?

Offline abantecart

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Re: Image Pop-Up is cut off at the bottom of the product page
« Reply #1 on: March 17, 2013, 07:52:19 AM »
URL? What browser and version do you use?
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Offline ItsAGr8Day

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Re: Image Pop-Up is cut off at the bottom of the product page
« Reply #2 on: March 17, 2013, 10:12:57 AM »
I'm using IE7, and I just installed the AC 1.1.4.

Offline abantecart

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Re: Image Pop-Up is cut off at the bottom of the product page
« Reply #3 on: March 18, 2013, 03:34:25 AM »
Can we see URL to this page? How big is your original image?
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Offline ItsAGr8Day

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Re: Image Pop-Up is cut off at the bottom of the product page
« Reply #4 on: March 18, 2013, 04:45:23 AM »
For some reason, I cannot post URLs here, and it is in process of changing, as today, I am switching the site to live, so it will probably be offline for a day while the dns is switched.  I will update and let you know when it is back online again and viewable.  Not sure of pic sizes.  Will update that later, too.

Offline artist3412

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Re: Image Pop-Up is cut off at the bottom of the product page
« Reply #5 on: March 18, 2013, 05:25:17 AM »
I also have this issue. I use win 8 IE 10. I have other people using many different systems and IE versions testing for me and the result is the same for all. When you click on an image it cuts it off at the bottom when it enlarges. I have tested this with many different image sizes and result is the same. I think it has to do with a setting for pop ups.
To send light into the darkness of men's hearts - such is the duty of the artist.  ~Schumann

Offline abantecart

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Re: Image Pop-Up is cut off at the bottom of the product page
« Reply #6 on: March 18, 2013, 02:52:37 PM »
We will check this issue.
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Offline abolabo

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Re: Image Pop-Up is cut off at the bottom of the product page
« Reply #7 on: March 19, 2013, 01:48:41 AM »
please open file public_html/storefront/view/default/javascript/jquery/thickbox/thickbox.css
go to line 53, css for #TB_window and replace top:10% by bottom:5% and save.
Then go to IE and press CTRL+F5 or refresh button on toolbar and check.
“No one is useless in this world who lightens the burdens of another.”
― Charles Dickens

Offline artist3412

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Re: Image Pop-Up is cut off at the bottom of the product page
« Reply #8 on: March 19, 2013, 03:32:34 AM »
That helped, you can see the whole length of the picture now, but it was showing over to the left too far (cutting image off on the left). I changed the left back to 50% and now it's perfect. Thank you very much.
To send light into the darkness of men's hearts - such is the duty of the artist.  ~Schumann

Offline ItsAGr8Day

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Re: Image Pop-Up is cut off at the bottom of the product page
« Reply #9 on: March 19, 2013, 03:48:06 AM »
This is what mine looks like (there is no bottom):

#TB_window {
   position: fixed;
   background: #ffffff;
   z-index: 102;
   color:#000000;
   display:none;
   border: 4px solid #525252;
   text-align:left;
   top:50%;
   left:50%;

Should I add bottom in?


Offline abolabo

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Re: Image Pop-Up is cut off at the bottom of the product page
« Reply #10 on: March 19, 2013, 03:54:32 AM »
Quote
and replace top:10% by bottom:5%
“No one is useless in this world who lightens the burdens of another.”
― Charles Dickens

Offline ItsAGr8Day

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Re: Image Pop-Up is cut off at the bottom of the product page
« Reply #11 on: March 19, 2013, 04:05:09 AM »
I read that.  What I am saying, is that there is no bottom to change by 5%.  Should I add it under the "left" shown?

Offline abolabo

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Re: Image Pop-Up is cut off at the bottom of the product page
« Reply #12 on: March 19, 2013, 04:16:29 AM »
no :) do not add..just replace "top" css-rule by "bottom"
Also you can try other % values there.
“No one is useless in this world who lightens the burdens of another.”
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Offline ItsAGr8Day

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Re: Image Pop-Up is cut off at the bottom of the product page
« Reply #13 on: March 19, 2013, 05:44:56 AM »
Thank you so much!  That worked!  I sell boys suits & tuxedos, and half the size chart was missing before. 

 

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