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error contacting customer
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Topic: error contacting customer (Read 2471 times)
user88
Jr. Member
Posts: 96
Karma: +16/-0
error contacting customer
«
on:
December 05, 2018, 05:02:19 PM »
Hi,
Today I tried for the first time to contact a customer via my admin (Sales --> Send Email) and got an error message - see attached pic.
As far as I know everything else works fine. I have received alert emails and inquiry emails. I have the mail protocol set to 'mail.'
I looked at my server error log and found this
[Wed Dec 05 16:16:38.613064 2018] [:error] [pid 10431:tid 46928145516288] [client 107.77.245.8:21099] SoftException in Application.cpp:267: File "/home/site/public_html/increase4all/task.php" is writeable by group, referer:
https://bluestarway.com/increase4all/index.php?rt=sale/contact&s=secret&token=Li2UxoudHedFrreQrMhHpu2T5GgU2wvV
Any thoughts would be appreciated.
Thanks
«
Last Edit: December 05, 2018, 05:13:42 PM by user88
»
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abolabo
core-developer
Administrator
Hero Member
Posts: 2046
Karma: +318/-13
web for all, all for web!
Re: error contacting customer
«
Reply #1 on:
December 06, 2018, 07:03:44 AM »
please change permissions for this file to 644 (write-read-read) via filemanager and let us know
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“No one is useless in this world who lightens the burdens of another.”
― Charles Dickens
user88
Jr. Member
Posts: 96
Karma: +16/-0
Re: error contacting customer
«
Reply #2 on:
December 08, 2018, 03:44:53 PM »
That did it!! Thanks a bunch.
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