Author Topic: error contacting customer  (Read 58 times)

Offline user88

  • Newbie
  • *
  • Posts: 45
  • Karma: +4/-0
    • View Profile
error contacting customer
« on: December 05, 2018, 05:02:19 PM »
Hi,

Today I tried for the first time to contact a customer via my admin (Sales --> Send Email) and got an error message - see attached pic.

As far as I know everything else works fine. I have received alert emails and inquiry emails. I have the mail protocol set to 'mail.'

I looked at my server error log and found this

[Wed Dec 05 16:16:38.613064 2018] [:error] [pid 10431:tid 46928145516288] [client 107.77.245.8:21099] SoftException in Application.cpp:267: File "/home/site/public_html/increase4all/task.php" is writeable by group, referer: https://bluestarway.com/increase4all/index.php?rt=sale/contact&s=secret&token=Li2UxoudHedFrreQrMhHpu2T5GgU2wvV

Any thoughts would be appreciated.

Thanks
« Last Edit: December 05, 2018, 05:13:42 PM by user88 »

Offline abolabo

  • core-developer
  • Administrator
  • Hero Member
  • *****
  • Posts: 1752
  • Karma: +240/-10
  • web for all, all for web!
    • View Profile
    • AbanteCart
Re: error contacting customer
« Reply #1 on: December 06, 2018, 07:03:44 AM »
please change permissions for this file to 644 (write-read-read) via filemanager and let us know
“No one is useless in this world who lightens the burdens of another.”
― Charles Dickens

Offline user88

  • Newbie
  • *
  • Posts: 45
  • Karma: +4/-0
    • View Profile
Re: error contacting customer
« Reply #2 on: December 08, 2018, 03:44:53 PM »
That did it!! Thanks a bunch.