Author Topic: Captcha image does not work  (Read 8921 times)

Offline onefif

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Captcha image does not work
« on: May 12, 2013, 09:09:00 AM »
Hi,

In my web store Captcha does not work, pictures with code below do not show.
People Cannot write a reviews etc..
and Now question.
How to repair this?
Or
How to disable Captcha?

Regards

Offline abantecart

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Re: Captcha image does not work
« Reply #1 on: May 12, 2013, 10:55:43 PM »
Any log record with the error? Log can be found in /system/logs/error.log
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Offline axis

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Re: Captcha image does not work
« Reply #2 on: March 28, 2014, 10:32:49 AM »
I have the same problem on electronicprojectsonline. co.uk for some reason the image does not show. If I check the image URL it is: src="electronicprojectsonline. co.uk/index.php?rt=common/captcha" when i try to load the image in a browser I get the following message: The page you are trying to view cannot be shown because it uses an invalid or unsupported form of compression.

Any help would be appreciated.

Thanks

Offline axis

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Re: Captcha image does not work
« Reply #3 on: March 28, 2014, 10:51:52 AM »
It is related to GZIP compression as far as I can see. If this is disabled then the captcha image is shown, Is there any way around this?

Offline abantecart

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Re: Captcha image does not work
« Reply #4 on: March 28, 2014, 05:58:05 PM »
Do you have compression enabled on your apache server? Try to disable it
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Offline axis

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Re: Captcha image does not work
« Reply #5 on: March 29, 2014, 07:03:28 AM »
does not appear to make a difference

Offline Chico

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Re: Captcha image does not work
« Reply #6 on: April 12, 2014, 03:34:42 PM »
Hello,
Local testing AbanteCart 1.1.8 and I found that:
Settings -> System -> Output Compression Level
it is necessary to enter 0 if you change anything else in the Captcha does not show.

Best regards Chico

gordontaylor

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Re: Captcha image does not work
« Reply #7 on: April 12, 2014, 03:44:58 PM »
Thank you Chico!

Offline Chingbooboo

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Re: Captcha image does not work
« Reply #8 on: April 13, 2014, 02:06:29 PM »
 :D :D :D :D I've been looking everywhere for a solution to this even though it's not actually a solution.... Hopefully 1.1.9 will allow compression without this bug!.... Still, this has made my night!

gordontaylor

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Re: Captcha image does not work
« Reply #9 on: April 13, 2014, 02:12:23 PM »
1.1.9 should be out in a week or so ... the guys are working very hard to get if debugged and QA done. Also the new marketplace will be launching at the same time!

Offline cheetah

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Re: Captcha image does not work
« Reply #10 on: May 09, 2014, 02:59:16 PM »
This didnt fix my issue, Although my issue is not with the image loading. Im using 1.1.8 and the captcha just point blank does not load, it doesnt even display an image indicating that its trying to or even failed to load.

any suggestions?

Offline Basara

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Re: Captcha image does not work
« Reply #11 on: June 27, 2014, 07:56:29 AM »
This didnt fix my issue, Although my issue is not with the image loading. Im using 1.1.8 and the captcha just point blank does not load, it doesnt even display an image indicating that its trying to or even failed to load.

any suggestions?

Any log record with the error? Log can be found in /system/logs/error.log

 

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