Stripe payment error

[Hogie Gilchrist]

Getting this error on Stripe checkout " The statement descriptor must be at most 22 characters. Payment for order #1004 is 23 characters long." where can I edit the Statement descriptor in the system to remove 1 character.

[CTGO.co]

hi!
can  you upload a screenshot for that ?

[Hogie Gilchrist]

Error attached the message in Red at the bottom of the Cart

[Hogie Gilchrist]

Forgot to mention, don't get the error on default_stripe extension only the 3D installation

[llegrand]

Ah,  that is an important detail.

You should contact the developer of that extension.  There is a support link on that extension in the MarketPlace .

Also there is a get help button in your Account Extensions Download pages.

I see he is stating it works thru 1.2.14  -  if you are running AbanteCart 1.2.15  you should tell dev that also.

[Hogie Gilchrist]

Many thanks, the developer has reached out to me and I hope that he can resolve the issue. I'll let you know when it's fixed or the outcome.