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Author Topic: PayPal code is outputted to customer comments  (Read 754 times)

Online RCodiaDavid

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PayPal code is outputted to customer comments
« on: February 27, 2024, 07:32:34 AM »
Earlier this month I disabled "Fast Checkout" as whenever anyone pays using PayPal, we get a big block of code from PayPal webhook in the Status & Comments section of the order. Disabling fast checkout didn't fix this, but it did have the strange side-effect of not sending any purchase details for Google Ads so it looks like no purchases have been made through there.

My main worry is the block of text though, in the Customer's order comment we get this for every PayPal transaction:

Paypal webhook PAYMENT.CAPTURE.COMPLETED:

Parsed data:
array (
'id' => etc...

Any idea why this is happening and how to fix it?

Offline Basara

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Re: PayPal code is outputted to customer comments
« Reply #1 on: February 27, 2024, 07:34:59 AM »
Hello.
What is your AbanteCart and what PayPal extension do you have?

Online RCodiaDavid

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Re: PayPal code is outputted to customer comments
« Reply #2 on: February 27, 2024, 07:40:28 AM »
We are using Abantecart 1.3.4 (bootstrap5 template) and it's the paypal_commerce 1.0.0

PayPal express is uninstalled and default_pp_standart 1.0.2 is disabled.

Online RCodiaDavid

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Re: PayPal code is outputted to customer comments
« Reply #3 on: Today at 10:49:12 AM »
As an update, it seems that the customer that orders but doesn't trigger notification (PayPal payment goes through but no emails saying order came in get sent by PayPal or the store) has been checking out as a guest.

This doesn't sold the code in comments issue but could this be the reason for failed notifications? They have an account but don't use it when they order. But they use same email etc.

 

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