Receive Payment Conflict for every PayPal order

[timstuck]

Is there any way to stop these Payment Conflict messages from appearing?  All of our orders are processed using PayPal, but there has never actually been any type of conflict. 

Why do we keep receiving these messages?  And how can we stop them?  Thanks.


Attention. Probably payment conflict. Order #2524
Message status: notice
Date: 05/16/2016 11:37:28 AM
Number of repetitions: 0
Payment needs manual verification.
Paypal notification details are:
payment_status: Completed
address_zip: 80215
address_country_code: US
address_name: Jason Bohks
address_country: United States
address_city: Wheat Ridge
payer_email: Jason@JBApplianceRepairs.com
first_name: Jason
last_name: Bohks
payment_gross: 329.07
ipn_track_id: dabfbf6892814
receiver_email: PDIsales@AllDolly.com

[abolabo]

Email address in your paypal settings should be the same with email in paypal account.  Please, look payer_email and receiver_email. First taken from paypal, second  - from your extension settings.

[John Stutsman]

I’m having this issue too, but he PayPal account appears to have received the money, so what do. Need to do? Will the money go back to the customer?

[Basara]

I’m having this issue too, but he PayPal account appears to have received the money, so what do. Need to do? Will the money go back to the customer?

What is your paypal method (std, express or pro)? What is your AbanteCart version? When you start to see that problem: immediately after order placed or after some time or after your/client actions on paypal side?

[John Stutsman]

I’m using std PayPal. AbanteCart version 1.2.15. I didn’t get errors when testing in sandbox mode. I get the notices right after the order is placed which is also when payment occurs.

[Basara]

Please compare order status on PayPal side and in AbanteCart admin just after you see warning

[John Stutsman]

Ok I will have to get with our treasurer to check that as only she as admin access to the PayPal. In the mean time can I assume that it’s ok to ignore this error?

[Basara]

Well this message may appear if order status was changed on paypal side. For example Refunded or Declined

[John Stutsman]

Ahhh ok. That is not what’s happening in my case. The money is indeed going into the PayPal account.