Author Topic: cart empty when view  (Read 429 times)

Offline shahiran12395

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cart empty when view
« on: August 19, 2019, 11:29:10 PM »
Hi guys im having trouble with the cart. I already add the item to the cart but when i want to check the checkout/cart page it return an empty cart on certain pc while other pc it run smoothly. there no error listed in my error log so i cant figure out what happen to the item. can anyone advice me on how to fix it?

Offline Basara

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Re: cart empty when view
« Reply #1 on: August 20, 2019, 03:19:20 AM »
Hello.
1. Make sure your store url and secure store urls are correct in Admin store settings.
Take a note: www.website.com and website.com considered as different websites
2. If you have SSL enabled make sure your ssl certificate valid
3. Enable system check in admin it will report in case session path is not writable https://abantecart.atlassian.net/wiki/spaces/AD/pages/8159239/System+Check
“Chuck Norris is so amazing.”
― Mother Teresa

Offline shahiran12395

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Re: cart empty when view
« Reply #2 on: August 20, 2019, 03:50:39 AM »
this situation happen if someone using Microsoft edge to access the website. for other web browser works just fine. where can i refer this issues?

Offline Basara

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Re: cart empty when view
« Reply #3 on: August 20, 2019, 03:55:22 AM »
Please post your website url and Edge browser version
“Chuck Norris is so amazing.”
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Offline HADY

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Re: cart empty when view
« Reply #4 on: August 20, 2019, 04:33:58 AM »
hi!

What is your abantecart version and what is your recently php version??

Regards

Offline shahiran12395

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Re: cart empty when view
« Reply #5 on: August 22, 2019, 08:00:13 PM »
hi!

What is your abantecart version and what is your recently php version??

Regards

php version is 7.1 and how to check the abantecart version?

Offline Basara

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Re: cart empty when view
« Reply #6 on: August 23, 2019, 01:27:47 AM »
Hi.
You can find AbanteCart version in your admin footer right
“Chuck Norris is so amazing.”
― Mother Teresa

Offline shahiran12395

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Re: cart empty when view
« Reply #7 on: August 23, 2019, 02:55:11 AM »
Hi.
You can find AbanteCart version in your admin footer right

i cant see on my version  :'(

Offline shahiran12395

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Re: cart empty when view
« Reply #8 on: August 23, 2019, 03:12:46 AM »
btw is there any chance my php setting is wrong?

Offline Basara

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Re: cart empty when view
« Reply #9 on: August 23, 2019, 03:15:06 AM »
Hi. You can check your version in /htdocs/core/version.php file
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Offline HADY

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Re: cart empty when view
« Reply #10 on: August 23, 2019, 03:42:21 AM »
hi!

What is your abantecart version and what is your recently php version??

Regards

php version is 7.1 and how to check the abantecart version?


go to your website > right click on mouse then down to view page source or click (Ctrol+U). in the header you will see the Abantecart version number.


regards

Offline shahiran12395

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Re: cart empty when view
« Reply #11 on: August 23, 2019, 06:03:46 AM »
hi!

What is your abantecart version and what is your recently php version??

Regards

php version is 7.1 and how to check the abantecart version?


go to your website > right click on mouse then down to view page source or click (Ctrol+U). in the header you will see the Abantecart version number.


regards

here the version AbanteCart v1.2.12

Offline Basara

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Re: cart empty when view
« Reply #12 on: August 23, 2019, 06:24:29 AM »
I suggest to backup and upgrade to latest version
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Offline HADY

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Offline shahiran12395

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Re: cart empty when view
« Reply #14 on: August 25, 2019, 11:12:05 PM »
I suggest to backup and upgrade to latest version

is 1.2.10 is the latest one? i download it using GDrive

 

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